Your Rights
Under the Data Protection Act 2018, you have the right to access the personal information that First Light holds about you.
To make a request, please read the information below and complete our online form.
Requests can be made by:
We will always verify identities and permissions to ensure that personal information is only disclosed to the correct person.
To learn more about how First Light processes your data, please read our Privacy Notices.
If you need help completing the form or would like more information about your data rights, contact us at:
dataprotection@firstlight.org.uk
How We Respond to Your Request
If your request is complex, we may extend the response time by up to two additional months (60 days). If this happens, we’ll contact you within the first month to explain the delay and may ask for more details to help us process your request.
Fees and Exceptions
We reserve the right to charge a fee if:
This fee will reflect the administrative cost of providing the data.
In exceptional circumstances, we may refuse a request if it is:
If we refuse your request, we will inform you within one month and explain:
Verification and Security
Due to the sensitive nature of the information we hold, it is our policy to speak directly with the data subject by phone before releasing any information.
All requests must include a contact phone number for the data subject, unless the request is made on behalf of someone who lacks the capacity to provide consent.