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Role Profile: Outreach Independent Domestic Violence Advisor

Jen is the Outreach IDVA for Cornwall. The role supports clients who are experiencing domestic abuse and are at a high risk, but who also need support with other complexities like complex mental health needs, drug and alcohol dependencies, homelessness or offending behaviours. These complexities can make it much more difficult for people experiencing abuse to access mainstream services, which can have strict eligibility criterie.

Jen works closely with We Are With You, supporting their staff with domestic abuse cases, triaging clients into any services they may need, and taking cases on.

The Outreach role is extremely collaborative, and the team work with many partners across the statutory and charitable sector.

They work with Outreach team within Cornwall Council, so that when navigators and outreach workers contact the team with concerns, Jen will go out to meet the clients and triage them into referral services. A key part of this work is cultivating relationships with people and building trust. As Jen is often working with people at the most difficult time of their lives, trust is a key element of their relationships to clients and ensuring they get the proper support they need.

The outreach team also work with the Rough Sleeper operational group – offering them advice and guidance around domestic abuse.

In addition they sit on the on HVLS liaison panel, who work with people experiencing homelessness, working out the next steps, offering support with access to services. The panel group is made up of Mental Health professionals, clinicians, psychiatrists and other people working in the field.

It’s hard to list all the people they co-work with, but in addition to the organisations above they run drop in sessions and have good working relationships with;

  • adult social care
  • Pentreath
  • local One stop shops
  • Local police forces
  • women’s centres
  • rehabilitation facilities and more.
  • They can also triage referrals onto therapy or other professionals.

It’s an extremely varied role which ranges from talking to people and trulyhearing them, offering advice, and if necessary removing people from high risk situations.

Jen often works with people who experience added complexities in day-to-day life and in accessing services to meet their basic needs. This means advocating for people is a critical part of the role.

Why do you think your role is important?

Jen has worked with vulnerable people with additional complexities before and wanted to stay in this area. This is a group of people who can very often lose their voice and become a number, figure or even a nuisance. These people are going through something anyway – and are an exceptionally vulnerable group to domestic violence. But advocating for them allows us to give them their voice back. People need to feel listened to and heard.

It’s also critical to work with the police to change that culture. Mainstream services can often cut people off with strict criteria and stigma makes this more severe, so it’s important toJen to work to break down that stigma.

Jen also always tries to maintain the availability and access to be able to give those clients the time and attention they need. Providing a link for them to access the services they have a right to access, and being a consistent source of support.

Why First Light?

It’s a challenging role. But those people need our support the most so it’s so rewarding.

I wanted to work in this field as I have personal lived experience, and I’ve specialised in safeguarding and working with complex women in other roles. It’s a dream job, merging the client base I love working with, with the areas I want to specialise in. I want to help the people who need it the most. Very supportive environment and that makes all the difference.

To speak to one of our Outreach team, call our helpline on 0300 8 777 4 777

Our Specialised LGBTQ+ Support Team

Row Barber (They/Them), Our LGBTQ+ Independent Domestic Violence Advisor 

The LGBTQ+ IDVA role has been running for a year now, and Row works across Cornwall in partnership with the Intercom Trust, and a counterpart role that covers the Devon area.
Giving a voice to LGBTQ+ Survivors is at the heart of the role. There is a real need to have a strong presence advocating for people within queer community to be able to access all the services that everyone else can. It’s really important for LGBTQ+ people to have support and understanding from someone who can identify with, and help them to overcome the stereotypes and assumptions that can so often be made about their gender or sexual identity.  

Kim Jewell (she/her) is our LGBTQ+ Independent Sexual Violence Advisor

The essence of Kim’s role is creating connection within the LGBTQ+ community and making them aware of the support that’s available to them – working with clients within the LGBTQ+ community and build a good working relationship with local LGBTQ+ support services and organisations.

Kim is putting the groundwork into building those networks so people feel they’re able to come forward and there will be specific LGBTQ support for them when they do.

By working in an LGBTQ+ specific role, Row and Kim ensure that, at an extremely difficult time in their lives, LGBTQ+ survivors are understood.

It’s really important that, whilst also processing their experiences, people don’t also have to advocate for themselves or find themselves explaining some of the complexities that come with different types of relationships, or the barriers that come with accessing services. This is particularly challenging for trans people and people who identify with a gender that is not binary.  

We also recognise that we may not have all the tools to support someone’s complex needs, and so we also work in close partnership with other organisations, meaning we can signpost to community groups and supporting services that are more suitable or comfortable for the person.  

These are extremely important roles, which go back to the idea that the community is underrepresented in the support services that are available. The roles were created specifically to give the community a voice.

Row hopes to lessen some of the demands placed on LGBTQ+ survivors so that they can focus on taking steps towards a future free from abuse.  

Being a member of the LGBTQ+ community herself, Kim hopes that people feel like their support team can empathise with the queer experience and that will make them feel more comfortable coming forward and seeking support.

Feedback from clients shows that knowing that Kim belongs to that community has really benefitted them, because ‘you just get it’.

Partnership with the Intercom Trust for the LGBTQ+ IDVA Role:
Row is employed by First Light but the role is designed to complement and to run alongside The LGBTQ+ support offered by The Intercom Trust.

This works in partnership with the Intercom Trust’s focus in Cornwall, which includes outreach into schools and supporting young LGBTQ+ people with some of the challenges they face. They also offer practical support with accessing queer resources – where there is a particular need to support trans people to access the healthcare they need.

Why First Light?

Row: It’s important for people to feel represented and understood, and feel like their advocate ‘gets’ them, so they don’t have to explain the LGBTQ+ aspects of their lives.  A significant proportion of Queer people face barriers to being accepted for who they are, and to living their lives without additional oppressions every single day. To have to navigate these barriers during a traumatic time can become overwhelming.

Kim: I have personal lived experience, and as a member of a particularly high risk community I’ve unfortunately always been surrounded by sexual violence and of supporting others through it. I think for me, the best thing about my job is that it’s allowing me to take a really bad experience that myself and people I know have been through, and being part of the change. Taking the worst thing that could happen and making something positive come of that. And that when it comes to clients, I can truly say ‘I understand’.

If you’d like to be supported by one of the LGBTQ+ Team at First Light, call our helpline on 03008 444 7 444

Role Profile: Volunteer Mentor

Linda is a volunteer mentor with First Light.

Prior to COVID Linda volunteered on the Safer Futures helpline. The challenges of lockdown led to a new way of working for volunteers; we identified a necessity to work remotely and to be responsive to individuals affected by DASV during a particularly isolating time. We acknowledged a need to support  and listen to those who would benefit from a little extra time, to be heard and validated. Consequently during the Pandemic, Linda piloted a successful mentor programme based on these values and it continues to thrive and develop. Linda was recently nominated for the BBC Make A Difference Awards for the incredible part she played in the programme ; recognising the generosity, time and kindness, and all that she brings to the role.

Mentors provide a telephone listening role for adults who have experienced recent or historic Domestic Abuse and Sexual Violence. Referrals come through the helpline, and often people access the mentoring scheme whilst awaiting another service.

The scheme is carried out over an average of 5 weeks, and creates a regular, safe space for people to share what’s worrying them, any concerns.

Mentors speak on the phone to their clients each week for up to an hour, making regular contact. It’s great for people who are perhaps without social support, with no friends or family or who for whatever reason don’t want to speak to other people around them. They have an opportunity to share something safely without having to involve family or friends. The regular sessions mean the mentors can build a rapport up, and over this time they really see people being able to chat more freely and gain confidence, empowering themselves to continue their journeys to recovery.

It’s important to fill the gaps when people are waiting for other services and the Mentoring scheme gives them something in-between. It’s not a counselling service, so it can feel more accessible, and offers a more casual and less clinical relationship.

People are usually quite nervous, and it’s really appreciated how kind and understanding the mentors are. Some people don’t need counselling or other support services, so the mentors allow them the opportunity just to be able to voice their concerns, fears and share with a non-judgemental person.

Not to mention, you get to know and speak to some really lovely people.

Why First Light?

Some time ago I had been a support worker for Splitz (now FearLess) and really enjoyed working one to one with people. I heard that First Light were advertising for volunteers and I felt from my past experience with Splitz that I understood many of the issues that affect victims of Domestic Abuse and hoped I still had something to offer as a volunteer.  Following that, the wonderful training brought me up to scratch and it’s great to be able to give back. It’s a lovely team of mentors, and it really is clear we’re making a real difference which is great to know.

If you’d like to volunteer with First Light find out more here.

Role Profile: Helpline Advisor

Marie works on the Helpline at First Light, as well as practicing as a counsellor and teaching counsellors in training.

Prior to taking on the helpline role, she underwent her counselling training with the First Light Plymouth Therapy team. Whilst studying for her Level 5 in Counselling, Marie was awarded student of the year. 

The helpline is the first point of contact for anyone experiencing Domestic Abuse and Sexual Violence, who’ve taken the first step to asking for help, support and safety. The helpline team take calls, work through referrals from other agencies, and stay in contact with people who haven’t been referred onto another service yet. One they’ve got to know callers and their situations, Marie and the team will triage people and ensure they’re referred into the onward support that they need.

You can contact the helpline on 0300 777 4 777

We’re open between 9am and 9pm, Monday to Friday, and 9am to 5pm on Saturdays.

Why do you think your role is important?

The Helpline is the first point of contact for someone – so it’s so important to be there when someone needs you. By picking up the phone, people calling have taken the step to reach out, and they need someone to be warm at the end of the phone and to be a reliable point of support.

How does a therapy placement with First Light work?

Before starting work on the Helpline, Marie was a Counsellor in Training with First Light’s therapy team in Plymouth – in the second year of the qualification, students have to do 100 placement hours. First Light are one of the best placements to have – second to none, both in the level of the training and the quality of the leadership. After every session they are supported to chat to and debrief. Worked with a wide range of clients, of all genders so it’s a great range of experience. Marie really liked the organisation, very professional and always felt there was someone around – which is why she’s back now!

Why First Light: Marie really wanted to give something back, after the support received through the training with the Plymouth team.

We’re currently recruiting for the helpline team. Find out more and apply here.

Role Profile: GP Domestic Abuse Supporter Advisor

Lily is one of the team of  GP DASAs who work with GP surgeries across Cornwall, acting as their direct contact into Domestic Abuse and Sexual Violence services. The scheme offers training to GP surgeries and professionals, to raise awareness of DASV and teach them how to ask the right questions and support people in the practice.

As well as her work with First Light, Lily runs a local CIC in Falmouth and Penryn called Gather. Gather is a community that offers yoga sessions, peer support gatherings and workshops for people who have experienced sexual trauma.

Lily sits on a boat, smiling

A key aim of the role is to engage GPs and GP surgery staff to take action against Domestic Abuse and Sexual Violence as a part of their standard practice, by ensuring they have the knowledge and toolkit to confidently ask routine questions around Domestic Abuse.

As well as this important work, GP DASAs also take referrals from GP surgeries, triage people who have been referred to them and carry out risk assessments. GP DASAs will also meet with clients who can only be seen in the surgeries, which can be a more discreet way to access help if you are in an abusive environment.

Lily and the GP DASA team are keen to collaborate and co-operate with other services. spend a lot of time working to promoting multi agency work and build relationships to encourage people to improve their service.

What do you like about your job?

Lily really values the diversity of the role, and enjoys working with all the different people and professionals she collaborates with. It’s really important to her to be able to support people who have been affected by domestic abuse and sexual violence.

Client work. I guess just making an impact and knowing you’ve played a part in making things better for people. Advocating for vulnerable people, ensuring that some of the people who might otherwise slip through the net are receiving the support they need. Improving awareness of DA across health services and helping other agencies be more trauma aware.

Why First Light? Lily started volunteering on the helpline back in 2018. She was keen to learn more about working in this area, and to understand the services that exist in the county. Lily is passionate about supporting people affected by Domestic Abuse and Sexual Violence. In her spare time, she also runs a peer to peer mentoring community called Gather.

Tell us about Gather – Gather is a peer support community CIC based in Falmouth and Penryn, Cornwall. They support people impacted by sexual trauma. Lily and the team of facilitators run two monthly peer gatherings, one for women and one for LGBTQ+ people, and facilitate trauma informed yoga and other occasional workshops to help people process sexual trauma and connect with others in their area who have similar experiences.

Lily founded Gather in 2019 as a response to the lack of community support for people affected by Sexual Trauma, something she found isolating during her own journey with sexual trauma. Its a community run project with a board of five people, all with their own lived experience, who strive to create or maintain an accessible, inclusive, authentic, informal space for survivors to build their own support networks.

Find out more about Gather here: https://gathercornwall.co.uk/

We are currently recruiting for the GP DASA role. Click here to apply.

Role Profile: Health Independent Domestic Violence Advisor

Hope is the Health IDVA who works in Trelsike hospital, alongside her counterpart, Sarah, who works from Bodmin and across other Cornwall hospitals. Their roles are critical to integrating Domestic Abuse responses into general healthcare, intervention and offering people in abusive situations a safe space and a listening ear.

The First Light Health IDVAs are based within the safeguarding teams across the hospitals. Any alerts that come to the safeguarding teams from any of the wards that may be domestic abuse cases are passed on to the health IDVA, who will then pay a visit to the patient.

Their role is to offer a listening ear, and to triage the patient, and support patients whilst they are in hospital to make sure they are as safe as possible and that they are safe for discharge. Once they are discharged, they will be referred to a Domestic Abuse support worker if necessary, or into other support services to help them stay safe.

Why do you think your role is important?

It’s a vital role to reach parts of the community that can otherwise be overlooked. A High proportion of cases are elderly people, or women visiting the maternity ward.

People coming into A&E with injuries that don’t add up offers an opportunity to intervene and offer support, in a safe location away from abusive homes. The health role doesn’t just include people who present physical illnesses, we also work with people who are entering mental health facilities.

Offering the appointments in the hospital or health institution also offers the chance to meet with a Domestic Abuse support worker discretely. There are many reasons people do not reach out for help, so proactive roles like the Health IDVA are crucial in bridging the gap between people experiencing abuse and the support they need. These roles allow for crisis point intervention, and for outreach to hard-to-reach communities.

Why First Light?

Hope likes the idea of being able to improve someone’s life and show them that reaching out for help isn’t scary. It’s so rewarding to show people that we are here to support them. It’s a real privilege to speak to people who have never spoken to anyone about their abuse and to be the person that represents their first steps on the way to recovery.

If you are worried about someone

If you are worried about someone: Supporting a friend or family member experiencing Domestic Abuse

If you know or suspect that a family member, friend or work colleague is experiencing domestic abuse, it can be difficult to know what to do. It can be very upsetting to discover that someone you care about is being hurt or abused.

Your first reaction may be to intervene or want to help them to leave, but this can be dangerous for both you and the person experiencing the abuse. However, that doesn’t mean you have to ignore it because there are things you can do to help.

Encourage them to contact First Light and speak with a fully trained member of staff who can assess the risk, discuss safety planning and offer emotional support and advice about the person’s available options.

You can support your friend or family member by talking through the advice they have been given and discuss ways to keep safe, for example:

  • Agree a code word or action that is only known to you both so that they can signal when they are in danger or are in a situation where they are unable to access help for themselves
  • Don’t make plans for her/him yourself, but encourage them to think about their safety and that of any children more closely and focus on their own needs rather than the needs of the person hurting them.
  • Remember, that leaving is the most dangerous time and so this should be done in a safe planned way if possible.
  • Find out information about local services, support groups, and refuges.
  • You can offer to keep a spare set of keys or important documents, such as passports, benefit books, in a safe place for them so that they can access them quickly in an emergency. Perhaps keep a small amount of money available to help them in a crisis, or offer to care for their pets if they want to leave.
  • Keep your own phone charged and on your person in case you need to use it in an emergency. If you are concerned for someone being in imminent danger, do not hesitate to dial 999.
  • Input numbers for the police and support services into your mobile via speed dial if required in an emergency
  • Think about keeping a diary of what you see and hear. Offer to take photographs of any injuries that you are shown. This may be helpful to this person at a later date.
  • Remember to try not judge this person and to reassure them that the abuse is not their fault. Show them they are supported and believed by you.
  • Look after yourself while you are helping someone through such a difficult and emotional period. Ensure that you do not put yourself in danger; for example, do not offer to talk to the abuser about the situation.

If you want to talk through your concerns, please contact us for further support and advice if you are worried about someone who is experiencing domestic abuse.

Special Domestic Violence Courts

It can be a very stressful and isolating experience for a person when a case of domestic violence is progressing through the court.

The Specialist Domestic Violence Court (SDVC) process offers a specialist service to ensure victims of domestic abuse receive a fair service and that perpetrators of domestic abuse are brought to justice and held to account for their crimes. This system provides dedicated time for court slots to hear local domestic violence and abuse cases. The Magistrates sitting in the SDVC have been trained in domestic abuse as have the Legal Advisors, the Crown Prosecution Service, the Probation Service and the Witness Service.

Some of the most serious domestic abuse cases will be heard at the Crown Court. All of the support processes described above are available to the victim if the case is to be heard at Crown Court.

We also offer advice and support for any high risk individual needing to access protection within the Civil Law. This can include Injunctions (Non-Molestation Orders, Occupation Orders, Forced Marriage Protection Orders), Protection from Harassment Act Orders and Stalking.

We have therefore designed a system to provide a wrap-around service to high risk victims from point of crisis to sentence. Support offered includes:

  • Pre-court visits if a case is going to trial (i.e. the offender has pleaded not guilty) to ensure the victim is familiar with the court room and the roles of the agencies in it
  • Support for the individual affected to prepare Victim Personal Statements so that following a guilty plea or finding of guilt after a trial, the Magistrates will be able to hear about the impact of the offence on the victim in their own words
  • Your advisor will also attend trials with a victim to ensure they are fully supported at court
  • Special arrangements can be made for victims and witnesses. These can include separate entrances and waiting areas. In addition, the courtrooms will accommodate the use of screens and giving evidence by video link to help the victim give the best possible evidence and not be intimidated by the perpetrator
  • We also have a dedicated SDVC advisor who attends every hearing. They undertake a range of tasks including:
  • Liaising with court professionals to input the wishes of the victim if they are not at court.
  • Working closely with other advisors to understand the current circumstances of the victims whose cases are at court and if there is limited up to date knowledge they will contact the victim direct.
  • Advocating for the victim as there is often valuable information that would assist the prosecution that they do not know. For example, this may be about inputting the victim’s views about whether a Restraining Order would be helpful for safety, proposed changes to bail conditions by the defendant or current issues regarding social care and children’s concerns.
  • Advising court personnel on domestic abuse issues and contributing to a growth in their domestic abuse awareness

The SDVC process in Cornwall was launched in 2008 and operates from Truro Magistrates Court every Tuesday and from Bodmin Magistrates Court every Thursday.

We can also provide information about Family Court Children’s Issues to include Contact & Residence, Parental Responsibility, CAFCASS, Specific Issues Orders and Prohibited Steps Orders.

Independent Domestic Violence Advisors (IDVAs)

First Light has qualified and specialist advisers who provide a free and confidential service to victims / survivors who are at a high risk of harm from their intimate partners, ex-partners or family members – with the priority of increasing safety for these people and their children. These are called Independent Domestic Violence Advisors (IDVAs).

We act as an individual’s primary point of contact and we work with people from the point of crisis where we are able to assess the level of risk, develop safety procedures and discuss a wide range of suitable options. The support that we offer is designed to be a short to medium term service to reduce the risk of further domestic abuse and the effects it may cause. In working with a victim / survivor, an Individual Safety and Support Plan will be developed to increase their safety.

Our advisors are independent of and separate from all other local statutory agencies which ensure that the best possible advice and access to services is provided for our clients. We do however work closely with a range of agencies including the Police, Criminal Justice System, housing and children and adult services which results in improved assessments, monitoring and managing the risks towards victims / survivors. A First Light advisor will act as an advocate to advise and assist an individual to explore legal and civil options to increase protection, as well as providing guidance and support through the Criminal Justice System and with other strategic agencies that can help.

Our advisors represent clients at Multi Agency Risk Assessment Conferences (MARACs) of which there are 6 operating across Cornwall. These conferences discuss the risk, safety and support needs of the individual and any dependents that are experiencing high risk domestic violence and abuse. At this meeting a multi-agency supportive action plan is formulated to help protect and maximise the safety of the clients discussed.

All clients are treated with respect, dignity and sensitivity and all cases are dealt with the utmost confidentiality.  First Light advisors are non-judgemental, non- directive and take a holistic approach. They aim to protect, encourage and empower victims / survivors and ensure the needs and views of the client are heard by strategic agencies and within the criminal justice system. They help clients free themselves from abusive relationships, safeguard their needs and assist them to lead independent lives which are free from abuse.

MARAC Referral Form

Domestic Abuse – Frequently Asked Questions

What do I do if I encounter or suspect domestic abuse?

Contact us.  We’re open Monday- Friday from 9:00am- 5:00pm

Why does it happen?

All forms of domestic abuse – psychological, economic, emotional and physical come from the abuser’s desire for power and control over other family members or intimate partners. Although every situation is unique, there are common factors involved.

What about male victims of domestic violence and abuse?

Violence, controlling and abusive behaviour can happen in male gay relationships and by women against men. Domestic violence and abuse is a crime and is unacceptable in any relationship. If you are a male and experiencing domestic violence, please contact us.

My partner is smaller than me so how can I be suffering domestic abuse?

Size and stature is not reflected in someone’s abusive behaviour. Just because someone is smaller, does not mean they cannot hit you, destroy your possessions, threaten to out you to your friends and family, control your finances or belittle you in front of other people.

Does domestic abuse only happen in certain cultures or classes?

Research shows that domestic violence is most commonly experienced by women and perpetrated by men. Domestic abuse can occur regardless of race, ethnic or religious group, age, class, disability or lifestyle. Domestic abuse can also take place in lesbian, gay, bi-sexual and transgender relationships, and can involve other family members, including children.

My partner doesn’t hit me so it can’t be domestic violence can it?

Domestic violence is not always physical, and that means that the signs may not be obvious. Domestic violence or abuse can involve controlling a person’s contact with their friends and family (isolating them), destroying property, verbal threats in private or public, etc.

My partner hit me for the first time but was drunk, is this just a one-off ?

Many people who drink too much or take drugs are not abusive. Domestic abuse does not only happen when someone is drunk or has taken drugs. People might try to use alcohol or drugs as an excuse, saying things like, ‘I was drunk’ or ‘I don’t remember’. Even if they really do not remember, it does not make it OK

Who is more likely to be a victim of domestic abuse?

According to police reports and research, domestic abuse is most commonly experienced by women, although men can also be victims of abuse. Domestic abuse can affect anyone of any race, religion, class or background/lifestyle, although women under the age of 30, pregnant women (30% of abuse begins or escalates during pregnancy) and those living in poverty are typically more at risk. Domestic abuse can occur at any point in a relationship; it might not start for several months or years.

My friend’s in a domestic abusive relationship – if it’s that bad, why won’t they leave?

There are many reasons why a victim stays in an abusive relationship. Often they are too frightened to leave; their partner may have threatened to kill them, the children or the pets. They might even have threatened to kill themselves if they go. A victim may be worried about uprooting children or having to leave them behind or having them taken into care if people find out about the abuse. Domestic abuse also involves stalking and harassment once the relationship has ended, and leaving the relationship is one of the most risky times for a victim and their children.

Can an injunction help me?

An injunction is a powerful court order (non-molestation order) that prohibits an abuser from using or threatening violence against you, or harassing, pestering or intimidating you. If the order is breached, the police can then arrest that person immediately. For further information on injunctions or other protective measures, please contact us.

Does domestic abuse affect children?

The majority of children are aware or will direct witness domestic violence in the home. 90% of children are either in the same room or a nearby room. Children can experience both short term and long term cognitive, behavioural and emotional effects as a result of witnessing (hearing or seeing) domestic abuse. Children living in households where domestic abuse is taking place are deemed at being ‘at risk of harm’.

My partner and I argued last weekend and they became violent. They promised me it wouldn’t happen again. Can I believe them?

Once a partner has started to abuse it is likely to happen again. Abuse is rarely an isolated, one-off incident. Usually it is part of a pattern of controlling behaviour that becomes worse with time. There may be a period where the person appears to be non-abusive by being attentive, charming and helpful. However, most abusers will abuse again, and this phase of being nice soon changes to the old pattern of controlling behaviour.

My partner can’t control his temper, is this why he is violent?

Most violent and abusive people are able to control themselves not to hit or abuse their partners in public or in front of others or to cause injuries that are visible. Most violent people are abusive to their partners and children but never to anyone else. Most people who abuse are able to function without violence in their local community, in their workplace and when having contact with other people. Abusers are responsible for their own actions and behaving in an aggressive way or using violence is intentional.

My neighbours frequently argue and smash things up. I’m worried one of them will get hurt but I don’t feel I should interfere, it’s a private matter isn’t it ?

The abuse of an individual is not a private matter, 25% of reported violent crime is domestic violence. Most incidences of domestic violence still go unreported.

Domestic violence is a crime; If you think someone is experiencing domestic violence and is at risk of immediate harm please call 999.

How can I get further advice or information?

Contact us