Samaritans
- Listen to you and help you talk through concerns, worries, and troubles
- Space to be yourself
- Won’t tell you what you should do
- 116 123
- jo@samaritans.org
- Samaritans | Every life lost to suicide is a tragedy | Here to listen
SHOUT
- Free and confidential 24/7 text service for anyone struggling to cope
- Text SHOUT to 85258
- Shout: the UK’s free, confidential and 24/7 mental health text service for crisis support | Shout 85258 (giveusashout.org
Swindon Intensive Mental Health Team (Crisis)
- Professional Referrals ONLY
- 01793 836820
- Swindon Intensive Service
Sandalwood Court
Highworth Road
Swindon
SN3 4WF
Rape Crisis UK
- Anyone 16+ who has been affected by any form of sexual violence, or friends and family that are trying to support
- 0808 500 2222
- 24/7 Rape and Sexual Abuse Support Line (247sexualabusesupport.org.uk)
Papyrus HOPELINEUK (up to age 35)
- Confidential suicide prevention advice line for yourself, or to get advice for somebody you know
- 0800 068 41 41
- pat@papyrus-uk.org
- Text 88247
Refuge
- 24-hour National Domestic Abuse Helpline
- Online ‘chatbot’
- 0808 2000 247
- Homepage – National Domestic Abuse Helpline (nationaldahelpline.org.uk)
SDASS (formerly SWA)
- Designed to empower and protect, ensuring you never have to face challenging situations alone
- 01793 610 610
Rape Crisis
- Anyone 16+ who has been affected by any form of sexual violence, or friends and family that are trying to support
- Rape Crisis England & Wales
Swindon and Wiltshire SARC
- First point of contact if you’ve experienced rape and sexual assault in Wiltshire
- The Swindon and Wiltshire Sexual Assault Referral Centre (SARC) – First Light
MSI Reproductive Choices
- Provide NHS and private reproductive healthcare services through network of clinics across England
- Providing NHS-funded and private abortion and vasectomy care for over 40 years
- MSI Reproductive Choices UK – Your Choice, Our Support (msichoices.org.uk)
Beyond the Streets
- Working alongside and on behalf of women who sell sex, with a vision to see a world where people are free from sexual exploitation
- Those in prostitution have option to pursue genuine alternatives, free from constraints such as poverty, drug dependency, and abuses of vulnerability
- UK charity working to end sexual exploitation | Beyond The Streets
Sibling Sexual Abuse
- Mission is to empower survivors by offering comprehensive resources, fostering understanding, and promoting healing from trauma of sibling sexual abuse
Home | Sibling Sexual Abuse (siblingsexualabusesupport.org)
Lucy Faithfull Foundation
- Protect children by working with people who pose sexual risk and diverting them from causing harm
- Support individuals and families who have been affected by abuse
- Help professionals who work with families to create safer environments for children
- 0808 1000 900
- Live chat – Stop It Now
- The Lucy Faithfull Foundation – Stop it now! – secure email
- Lucy Faithfull Foundation | Preventing Child Sex Abuse
Shore Space (up to age 18)
- Anonymous advice and support to help you or someone you know manage worrying thoughts and learn more about living safely online and offline
- Home – Shore (shorespace.org.uk)
5waves
- Worldwide Awareness Voice Education and Support around sibling sexual trauma
- 5waves | Confronting & Healing Sibling Sexual Trauma
Sibling Sexual Trauma
Swindon and Gloucestershire Mind
- Access Line
- Access Community Mental Health
- Dedicated service for autistic people who are either pre or post-autism assessment
- Community and Inclusion
- Counselling
- Mind Time
- Rough Sleepers
- Steps
- The Junction
- Young Persons dedicated service for those aged 16-25
- Swindon Mental Health Services | Swindon & Gloucestershire Mind (sgmind.org.uk)
Wiltshire Mind
- Adult Counselling
- Peer Support Group
- Wiltshire Mind – here for you
4Kelly
- If you are experiencing anxiety, depression, or other mental health difficulties, we are here to help you, even if you have not been formally diagnosed
- Here not only for the service user, but for family and friends also
- 01793 200 710
- The Kelly Foundation – Find Help (4kelly.org)
Mind Support Line
- Safe space to talk about your mental health
- 0300 102 1234
- Monday-Friday, 09:00-18:00 (except bank holidays)
Breakthrough
- Supporting adult survivors of trauma and abuse
- F2F sessions in Bath
- Group Sessions
- Group Psychotherapy
- Creative Psychotherapy Group
- Male Survivors Group
- START Programme (8-week mental health skills course)
- 1-1 Sessions
- Psychotherapy
- Art Psychotherapy
- Free resources to download on their website
- Get help | Trauma Breakthrough
OCD Action
- Free and confidential helpline which provides unbiased source of information and support for people with OCD and the people in their lives
- 0300 636 5478
- Monday-Friday, 9:30-8pm
- OCD Action
Combat Stress
- 24/7 Helpline for former service men and women dealing with issues such as, PTSD, anxiety and depression
- Call 0800 138 1619
- Text 07537 173683
- helpline@combatstress.org.uk
- Mental health services for veterans | Combat Stress
Bipolar UK
- Free support line that provides information and advice for people affected by bipolar disorder
- 0333 323 3880 or online chat box
- Free support and information from our helpline (bipolaruk.org)
Anxiety UK
- Free helpline which provides advice and support to help people manage anxiety
- Call 03444 775 774
- Text 07537 416905
- support@anxietyuk.org.uk
- Monday-Friday, 9:30-5:30pm
- National charity helping people with Anxiety – Anxiety UK
No Panic
- National helpline for people experiencing anxiety, panic or OCD
- 0300 772 9844, 365 days a year, 10-10pm – during night hours, a recorded breathing exercise plays to help you through a panic attack and learn diaphragmatic breathing
- 01952 680835 for a 24 hour crisis message
- Home – NoPanic
The Survivors Trust – Shame&Guilt
Rape Crisis – Self-Blame
§ Self-blame | Rape Crisis England & Wales
The Mix (up to age 25)
- Support Chat
- Judgement-free zone to get and give advice within a group
- Sunday-Thursday, 8-9:30pm
- General Chat
- Light-hearted chat for fun, distraction, and chance to unwind
- Crisis Messenger
- 24/7 service
- Counselling Services
- (Under 25) Get Support – The Mix
Qwell
- Digital mental health service for adults 18+ to provide access to free, anonymous and immediate support by qualified professionals
- Weekdays 12-10pm, Weekends 6-10pm
- Home – Qwell
Kooth (up to age 25)
- Digital mental health service providing online mental health counselling and chat services with qualified professionals
- Weekdays 12-10pm, Weekends 6-10pm
- Home – Kooth
SANEline
- National out of hours MH helpline offering specialist emotional support, guidance, and information to anyone affected by mental illness
- 0300 304 7000
- 4pm-10pm, 7 days a week
- SANEline services – SANE
National Suicide Prevention Helpline UK
- Compassionate and understanding lifeline for those grappling with their mental wellbeing or thoughts of suicide
- 0800 689 5652
- 6pm to midnight, 7 days a week
- National Suicide Prevention Helpline Uk » Home (spuk.org.uk)
Shining a Light on Suicide
- Create a safety plan to be used to keep yourselves safe when going through difficult times
- Support for those bereaved by suicide
- Support for those feeling suicidal
- Support for those concerned about someone
- Homepage – Shining a Light on Suicide
Campaign Against Living Miserably (CALM)
- Suicide prevention helpline
- Can’t see a way forward
- Lost someone to suicide
- Worried about someone
- 0800 58 58 58
- 5pm to midnight, 7 days a week
- Webchat Service
- Suicide prevention helpline | Campaign Against Living Miserably (CALM) (thecalmzone.net)
Nelson Trust
- Women’s Community Services
- Strength-based and collaborative approach views women as human beings first… not just someone with needs and risk, but someone with strengths, interests, personal experiences and goals
- Swindon Women’s Centre
- 01793 495 812
- info@nelsontrust.com
- 162 Victoria Road, Swindon, SN1 3BU
- Womens’ Centres – The Nelson Trust
FearFree
- Support anyone who has been affected by sexual violence
- Sexual Violence – FearFree
Revival
- Support to male and female (16+) survivors who have been raped, sexually abused, or sexually exploited
- revival-wiltshirerasac.org.uk
NHS Talking Therapies for Anxiety and Depression (formerly IAPT)
- Self-referrals, community/voluntary service referrals, primary care referrals, secondary care referrals
- Talking Therapies (previously known as Improving Access to Psychological Therapies) :: Avon and Wiltshire Mental Health Partnership NHS Trust (awp.nhs.uk)
- Offer a range of therapeutic interventions including talking therapies, Music and Art
- 01793 695 405
- IPSUM Swindon
Willows (Paid)
- Listen to what you say, how you are feeling and together find a way to quieten troubling thoughts and reactions
- 01793 426 650
- Counselling | Willows Counselling Service
Chippenham Close Community Centre
- Men’s Woodworking Session = Tuesdays
- Ladies Woodworking Sessions = Wednesday AM
- Men’s Woodworking Session for stroke survivors = Wednesday PM
- Upholstery Sessions = Thursdays
- Home | Chippenham Close Community Centre (lemonbooking.com)
Safeline
- Dedicated service for men and boys in England and Wales affected by sexual violence and abuse and those who support them
- 01926 402 498
- Monday-Friday, 9-5pm
- 0808 800 5005
- Monday-Friday, 9-8pm
- Saturday-Sunday, 10-2pm
- Text Support: 07860 065187
- Live Chat function
- National Male Survivor Helpline and Online Support Service – Safeline – Believe in you – Surviving sexual abuse & rape
MaleSurvivor
- Men join together to overcome sexual trauma
- Empowering resources within your reach
- Male Sexual Assault & Abuse Support for Men | MaleSurvivor
SurvivorsUK
- Support male and non-binary survivors of sexual violence, provide counselling, practical help and community on your healing journey
- Here for loved ones, professionals, and survivors who think service is the right fit for them
- SurvivorsUK | We challenge the silence to support sexually abused men
Men’s Advice Line
- Here to support men experiencing domestic abuse
- Friendly and professional advisors on the phone, email, or webchat
- 0808 801 0327
- Domestic Abuse Helpline for Men | Men’s Advice Line UK (mensadviceline.org.uk)
ManKind initiative
- Provide support and services to male victims of domestic abuse
- 01823 334 244
- mankind.org.uk
Dad’s Unlimited
- Resources and confidential helpline to support male victims of domestic abuse, as well as men with family separation troubles and men’s mental health
- 01233 680150 for Dad’s helpline
- 01233 680160 for male victim domestic abuse support
- support@dadsunltd.org.uk
- Monday-Friday, 9-4pm
- Dads Unlimited – Supporting the emotional safety of men and those they care about (dadsunltd.org.uk)
Galop
- Team with decades of experience in supporting LGBTQIA+ people who are victims of domestic abuse, sexual violence, hate crime, conversion therapies, honour-based abuse, forced marriage, and other forms of abuse
- 0800 999 5428
- help@galop.org.uk
- Webchat
- Monday-Thursday 10am-8pm (excluding bank holidays)
- Fridays 10am-4pm (excluding bank holidays)
- Galop – the LGBT+ anti-abuse charity
MindOut
- Online Support Live Chat that is confidential, non-judgemental and anonymous
- Open Monday-Wednesday, 3-5pm
- Online Support – MindOut LGBTQ Mental Health Service
Switchboard
- Can discuss anything related to sexuality and gender identity, whether it’s sexual health, relationships, or just the way you’re feeling
- 0800 0119 100. Open 10am-10pm everyday
- Webchat
- hello@switchboard.lgbt
- Homepage | Switchboard
Swindon Transgender Support Group
- Exists in order to provide information and help to those who are either confused about gender or who are simply looking for a safe and friendly environment in which to ‘dress’ regardless of age, gender, sexuality, disability, religion, ethnicity
- Swindon TG Group (swindon-tg-group.yolasite.com)
Scope UK
- Helpline provides free, independent, and impartial advice and support on issues that matter to disabled people and their families
- Monday-Friday, 9-6pm
- Saturday 10am-6pm
- 0808 800 3333
- helpline@scope.org.uk.
- Helpline | Disability charity Scope UK
Barnardo’s Wiltshire Short Breaks and Positive Activities Service
- Group-based short breaks throughout Wiltshire for disabled children aged 6-18
- Offer term-time youth clubs (13–18-year-olds)
- Social clubs for young people on the autism spectrum (8–18-year-olds)
- 07783 847574
- wiltshireshortbreaks@barnardos.org.uk
- Wiltshire Short Breaks and Positive Activities service | Barnardo’s (barnardos.org.uk)
FearFree
- Work to break the cycle of domestic abuse and sexual violence
- Domestic Abuse – FearFree
Swindon Domestic Abuse Support Services
- Services designed to empower and protect, ensuring you never have to face challenging situations alone
- Recovery Toolkit
- Route 66
- 24-hour helpline always answered by trained advisor
- 01793 610 610
- Swindon Domestic Abuse Support | Swindon Women’s Aid, SWA (swadomesticabuse.org)
Refuge
- 24-hour National Domestic Abuse Helpline
- Online ‘chatbot’
- 0808 2000 247
- Refuge, the largest UK domestic abuse organisation for women
Men’s Advice Line
- Here to support men experiencing domestic abuse
- Friendly and professional advisors on the phone, email, or webchat
- 0808 801 0327
- Domestic Abuse Helpline for Men | Men’s Advice Line UK (mensadviceline.org.uk)
NAPAC
- Supporting recovery from childhood abuse
- Monday-Thursday 10-9pm
- Friday 10-6pm
- 0808 801 0331
- NAPAC – Supporting Recovery From Childhood Abuse
We Stand
- Stand with families impacted by child sexual abuse
- Here for your family when you need us most
- 0800 980 1958
- We Stand
Restitute
- Support people who care for survivors of sexual or violent crime
- Restitute – Supporting third party victims of crime
Swindon Housing Support
- 01793 445 503
- 01793 466 451 (OOH)
- housing@swindon.gov.uk
- hoptions@swindon.gov.uk
Survivors of Bereavement by Suicide
- Confidential helpline providing support for those that have been bereaved or affected by suicide
- 0300 111 5065
- support@uksobs.org
- Monday-Friday, 9-7pm
- Survivors of Bereavement by Suicide – Overcoming the isolation of people bereaved by suicide (uksobs.com)
Child Bereavement UK
- Support for parents and families when a child is grieving or when a child dies
- 0800 02 888 40 or an online webchat is available
- Monday-Friday, 9-5pm
- Child Bereavement UK
Compassionate Friends
- Emotional and practical support for bereaved parents
- 0345 123 2304
- helpline@tcf.org.uk
- 10-4pm, 7-10pm, 7 days a week
- The Compassionate Friends (tcf.org.uk)
At a Loss
- Free GriefChat service which offers live chat with a bereavement counsellor
- Monday-Friday, 9-9pm
- org is the UK’s signposting and information website for bereaved people
Change Grow Live
- Personalise your care to help you achieve your goals
- Change Grow Live | Charity | We can help you change your life
Alcoholics Anonymous
Gamblers Anonymous
Nelson Trust
- Residential Rehabilitation Treatment
- 4 dedicated residential houses support up to 44 people at any one time to achieve abstinence from substance misuse
- Residential Rehabilitation Treatment – The Nelson Trust
Drinkline
- Free national alcohol helpline to provide general advice
- 0800 917 82 82
- Weekdays 9-8pm, Weekends 11-4pm
- Support lines | Drinkaware
Addiction Family Support
- Free helpline for support for families, friends, partners etc., affected by someone else’s drug, alcohol, or gambling problem
- 0300 888 3853
- Weekdays 9-9pm, Weekends 9-1pm, 365 days a year
- Home – Addiction Family Support
Dan 24/7
- Free and confidential helpline for those struggling with alcohol or drug use
- 0800 808 2234
- 24/7, 365 days a year
- DAN 247 – Wales Drug and Alcohol Helpline
Wiltshire Together
- Let’s you find or share information on community activities, events, and volunteering opportunities across Wiltshire
- Wiltshire Together – Wiltshire Together
Side by Side
- Mind’s online community to listen, share, and be heard
- Home – Side by Side (mind.org.uk)
Time to Talk
- Fully private and confidential Facebook Community
- Highly interactive and fully moderated
- Safe place for people to talk about their mental health in confidence with others who understand
- Time To Talk Mental Health UK (timetotalkuk.org.uk)
Unseen
- Provide safehouses and support in the community for survivors of trafficking and modern slavery
- About Us – Unseen (unseenuk.org)
Medaille Trust
- Moving On Project provides long-term, community-based support to men and women affected by or at risk of human trafficking and modern slavery
- Professional referrals
- Helping victims of Modern Slavery and those exploited by Human Trafficking (medaille-trust.org.uk)
Karma Nirvana
- Working to end Honour Based Abuse
- Honour Based Abuse Helpline
- 0800 5999 247
- Monday-Friday, 9-5pm
- Karma Nirvana
Dahlia Project
- Therapeutic Support Groups and Individual Counselling
- NHS FGM Clinics
- Additional Support and Advocacy
- Post-therapy Empowerment Sessions
- Community Workshops
- dahlia porject website
Swindon Carers
- Helps people to access support they are entitled to as a carer so they can look after own wellbeing, living a healthy, fulfilling life alongside their caring role
- Home – Swindon Carers Centre – Supporting Carers in Swindon
Connect Wiltshire – led by Turning Point
- Free drug and alcohol service led by Turning Point
- Specialist team skilled in supporting people to decide the changes they want to make, whether you need intensive support or just some brief advice, we will support you
- Individual recovery plans from a range of options and services
- Connect Wiltshire | Turning Point (turning-point.co.uk)
Beat
- Helplines for adults and young people offering support and information about eating disorders
- Web Chat
- Email Support – help@beateatingdisorders.org.uk
- Peer Support Groups
- 0808 801 0677 – Monday-Friday, 3-8pm.
- I need support now – Beat (beateatingdisorders.org.uk)
Body Dysmorphic Disorder Foundation
- Charity that provides support and information to those affected by Body Dysmorphic disorder
- Homepage – BDD Foundation
National Centre for Eating Disorders
- 0845 838 2040
- Or can use the eating disorder contact form
- Eating disorders | Professional treatment and training | The National Centre (eating-disorders.org.uk)
National Debtline
- Expert debt advice, practical support and help with making a budget
- 0808 808 4000 and an online webchat
- Monday-Friday, 9-9pm, Saturday, 9:30-1pm
- About us | National Debtline
StepChange
- Debt advice and support
- 0800 138 1111
- Monday-Friday, 8-8pm, Saturday, 9-2pm
- StepChange Debt Charity. Free Expert Debt Help & Advice
Turn2Us
- Helps people in financial hardship gain access to benefits, charitable grants and support services
- 0808 802 2000
- info@turn2us.org.uk
- Monday-Friday, 9-5pm
- Tackling Financial Insecurity Together | Turn2us
Citizens Advice
- Cost of living, debt and debt solutions, foodbank, budgeting, mortgage problems, banking, gambling, etc.
- 0800 240 4420 and online chat
- Monday-Friday, 9-8pm, Saturday, 9:30-1pm
- Citizens Advice