Job Vacancies

As a growing organisation, we’re often on the look-out for passionate, determined and committed people to join our award-winning team.

You might want to join us because

  • We are considered experts in our field; we provide specialist support
  • We are a people focused organisation and consider it a privilege to meet, engage and support somebody at their moment of crisis
  • We are often the first people that a somebody has told about violence or abuse – a responsibility we take extremely seriously
  • We listen, empathise and see people that use our services
  • We believe that people have a choice whether to engage with us. We will always respect their life choices
  • We encourage people to find their voice, empower them to make positive change in their lives and thrive in a positive future
  • We stand beside people, often advocating on their behalf to get better outcomes

We particularly welcome applications from people who share our vision, mission and organisational values.

Current Vacancies

 

 

Helpline Response Team Advisor (Permanent full-time)

Salary: £ 17,500 per annum

Hours: 37.5 hours per week (Monday – Friday)

Holiday: 5 weeks annual holiday entitlement per annum (plus bank holidays)

Base: Truro

Contract: Permanent

First Light won the Safer Cornwall seven-year contract to deliver Domestic Abuse and Sexual Violence Community services in Cornwall and the Isles of Scilly, in partnership with Barnardo’s. First Light are now recruiting for a Helpline Response Team Advisor who will work for Cornwall and the Isles of Scilly. This role will start as soon as possible following the recruitment process. We are looking for people who are highly motivated, flexible and able to work unsupervised on a day to day basis.
The helpline provides a single point of contact and gateway for those who have experienced domestic abuse within Cornwall and ensures they are able to access appropriate services. The Helpline Response Team provide a support and assessment service to domestic abuse victims by conducting telephone-based risk assessments, safety plans, information and advice as well as appropriate onward referrals within the Domestic Abuse and Sexual Violence pathways. The post holder will be expected to receive referrals, input data and contact victims referred to the Helpline by professionals, the public, the police and self-referrals, and provide a pro-active service to all victims of domestic abuse.
They will effectively complete risk assessments, address immediate safety through safety plans, and provide information, advice and onward referral to ensure victims are supported to access services to which they are entitled. They will also work closely with Case Coordinators and the High Risk IDVAs within First Light. For an informal discussion, please contact Mel Francis – 07584 603584.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 27th November 2020

Expected date for interviews : 2nd and 3rd December 2020

If you do not hear from us by 4th December 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Helpline Response Team Advisor role profile please click here

 

 

Helpline Response Team Advisor x3 (Fixed term full-time)

Salary: £ 17,500 per annum

Hours: 37.5 hours per week Monday to Friday 1:00pm to 9:00pm, including 9:00am to 5:00pm on Saturday with one day off during the week

Holiday: 5 weeks annual holiday entitlement per annum (plus bank holidays)

Base: Truro

Contract: Fixed term for 12 Months

First Light won the Safer Cornwall seven-year contract to deliver Domestic Abuse and Sexual Violence Community services in Cornwall and the Isles of Scilly, in partnership with Barnardo’s. First Light are now recruiting for three Helpline Response Team Advisor’s who will work for Cornwall and the Isles of Scilly. This role will start as soon as possible following the recruitment process. We are looking for people who are highly motivated, flexible and able to work unsupervised on a day to day basis.
The helpline provides a single point of contact and gateway for those who have experienced domestic abuse within Cornwall and ensures they are able to access appropriate services. The Helpline Response Team provide a support and assessment service to domestic abuse victims by conducting telephone-based risk assessments, safety plans, information and advice as well as appropriate onward referrals within the Domestic Abuse and Sexual Violence pathways. The post holder will be expected to receive referrals, input data and contact victims referred to the Helpline by professionals, the public, the police and self-referrals, and provide a pro-active service to all victims of domestic abuse.
They will effectively complete risk assessments, address immediate safety through safety plans, and provide information, advice and onward referral to ensure victims are supported to access services to which they are entitled. They will also work closely with Case Coordinators and the High Risk IDVAs within First Light. For an informal discussion, please contact Mel Francis– 07584 603584.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 27th  November 2020

Expected date for interviews : 2nd and 3rd December 2020

If you do not hear from us by 4th December 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Helpline Response Team Advisor role profile please click here

 

 

RECONNECT Children’s Outreach Worker

Salary: £ 18,701.58 per annum

Hours: 37.5 hours per week (Monday – Friday)

Holiday: 5 weeks annual holiday entitlement per annum (plus bank holidays)

Base: Barnardo’s Cornwall Office Base, Pool, Cornwall

Contract: Fixed Term until the end of March 2022

First Light is working with Barnardo’s in Cornwall to deliver the county-wide Cornwall and Isles of Scilly Domestic Abuse and Sexual Violence Service – Safer Futures programme.

Reconnect is a Domestic Abuse service for children and young people who have experienced/witnessed domestic abuse. The Reconnect Programme is needs-led support tailored towards children and young people.

Specific Responsibilities include:
• Provide 1- 1 support to Children and young people affected by domestic abuse
• Co-facilitate the Children’s & Young Persons Recovery Toolkit Programmes with colleagues from partner agencies.
• Enable the children to access further learning and development opportunities from the partner agencies and to assist the children in achieving their personal development goals.
• Work with partner agencies to publicise the work of the project and encourage referrals to the project.
• Assist with the project evaluation process.
Expectations
• Experience of working with people affected by domestic violence and abuse
• Experience of providing one–to-one support to children and young people
• Excellent knowledge of the effects of domestic violence and abuse on adults and children
• Understanding of the support needs of children and young people who have experienced domestic violence and / or abuse
• To be empathetic and sensitive to the needs of those you work with and for, treating people with fairness and respect
• To be robust enough to deal with complaints or incidents diplomatically
• Be able to negotiate when dealing with potential conflict.
• Ability to effectively prioritise workload and manage time
• Take responsibility for developing and improving your own professional knowledge and skills and contribute to policy development within First Light
First Light believes in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. For an informal discussion, please contact Lyn Gooding 03458 121212

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 26th October 2020

Expected date for interviews : week commencing 9th November 2020

If you do not hear from us by 6th November 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Reconnect Children’s Outreach Worker role profile please click here

 

 

Crisis Support Administrator Maternity Cover

Salary: £19,000 per annum

Working hours: 37.5 hours per week (Monday – Friday)

Base: Swindon SARC

Contract: Fixed Term 12 months

An exciting opportunity has arisen for a Crisis Support Administrator (Maternity Cover) to join our Sexual Assault Referral Centre (SARC) in Swindon, Wiltshire.

First Light is an award-winning charity that has specialised in supporting victims of serious interpersonal violence since 2004.

We consider the organisation to be a rewarding one for all individuals who are involved within it.

In this varied role you will be key in supporting the SARC Manager and Crisis Workers to provide a central point of administration for the SARC. You will be responsible for ensuring that the information you provide is of the highest quality and that both clients and operational staff needs are met. This includes responsibility for the day-to-day co-ordination and delivery of all administrative duties, as well as creating and implementing new systems.

The successful applicant will have experience of providing administration to a high level and the ability to develop areas within their work area with minimal supervision. There will be a requirement to apply to the Disclosure Barring Service (DBS) for clearance and for Police Vetting.

They will also need to be: conscientious, meticulous, highly motivated, flexible and able to work unsupervised.

Please note that this post is classified as a key worker, therefore there is a requirement to work from the SARC office Monday – Friday between 09.00 – 17.00 regardless of any further lockdown/tier restrictions. All NHS Covid-19 protective measures are in place to protect the health and safety of all SARC staff during this time.
To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 16 November 2020 at 9am

Expected date for interviews : 23rd/24th November 2020

If you do not hear from us by 26th November 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Crisis Worker Administrator Maternity Cover role profile please click here

 

 

HR Administrator Job Share

Salary: £18,000 pro rata

Working hours: 22.5 hours per week (Monday, Tuesday, Wednesday)

Base: Plymouth

Contract: Fixed Term 6 Months starting 23rd November 2020

An exciting opportunity has arisen for a Job Share Part-Time HR Administrator Role to join our Central Services Team at Plymouth Business Centre.

First Light is an award-winning charity that has specialised in supporting victims of serious interpersonal violence since 2004.

We consider the organisation to be a rewarding one for all individuals who are involved within it.

In this varied role you will be key in supporting the HR Manager and other HR Administrator to provide a central point of administration for the charity. You will be responsible for ensuring that the information you provide is of the highest quality and that operational and staff needs are met. This includes responsibility for the day-to-day co-ordination and delivery of all administrative duties.

The successful applicant will have experience of providing administration to a high level and the ability to develop areas within their work area with minimal supervision. There will be a requirement to apply to the Disclosure Barring Service (DBS) for clearance.

They will also need to be: conscientious, meticulous, highly motivated, flexible and able to work unsupervised.

Please note that this post is a part-time job share role predominantly based over Mondays, Tuesdays and Wednesdays 09.00 – 17.00, however there will be a need for flexibility regarding holidays and any department issues.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 4th November 2020 at 1pm

Expected date for interviews : 9th November 2020

If you do not hear from us by 10th November 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the HR Administrator Job Share role profile please click here

 

 

Complex Needs Independent Sexual Violence Advisor (ISVA)

Salary: £ 21,140 per annum

Working hours: 37.5 hours per week (Monday – Friday)

Base: Plymouth, Devon or Cornwall

Contract: Fixed Term until 31st March 2022

We have an exciting opportunity for a full time Complex Needs Independent Sexual Violence Advisor (ISVA) to join our growing and rapidly developing ISVA Service in Devon & Cornwall. This role will enhance the Team by providing specialist knowledge in mental health and its services as well as holding a caseload.

The post holder will support and have understanding and experiences of supporting men and/or women who have complex needs in relation to mental health. Knowledge of services and liaison with community mental health services across D&C will be required as this will be a key function of the role. Some understanding of the impacts of SV for this group is desirable but not essential as all ISVAs will be expected to undertake accredited ISVA training.

The Complex Needs ISVA will provide advice, risk evaluation, support and information to all professionals working with victims and survivors of sexual violence and the general public. The post holder will lead in crisis situations and provide advice and guidance on all complex needs cases and information sharing concerns.

The candidate will respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of clients, ensuring the service is accessible to all. To work as part of a wider team which aims to deliver a high-quality frontline service keeping the safety of victims of sexual violence central to all processes

All applicants will be police vetted and subject to the Disclosure & Barring Scheme

Deadline for receipt of applications: 20 November 2020
Interviews are likely to be held on: 8 December 2020

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 20 November 2020

Expected date for interviews : 8th December 2020

If you do not hear from us by 9th December 2020, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Complex Needs IDVA role profile please click here

 

 

Male Independent Sexual Violence Advisor

Salary: £ 21,140 per annum

Working hours: INSERT HOURS HERE 37.5 hours per week (Monday – Friday)

Base: Plymouth, Devon or Cornwall

Contract: Fixed Term until 31st March 2022

We have an exciting opportunity for a full time Male Independent Sexual Violence Advisor (ISVA) to join our growing and rapidly developing ISVA Service in Devon & Cornwall. This role will enhance the Team by providing a specialist male worker for male victims of sexual abuse and Rape.
The post holder will support and have understanding and experiences of supporting men who have complex needs. Knowledge of services and liaison with community resources across D&C will be required as this will be a key function of the role. Some understanding of the impacts of SV for this group is desirable but not essential as all ISVAs will be expected to undertake accredited ISVA training.

The post holder will work in collaboration with two local charities, Operation Emotion and Momentum who currently provide support for male survivors across D&C. They will assist First Light in developing increased access for male victims and work towards accrediting the ISVA service under Lime Cultures male standards award.

The post holder will be expected to travel across D&C so being able to drive will be essential. The new post will join an experienced Team of Adult and CYP ISVAs supporting victims of serious sexual assault and rape during the report to court process.

The candidate will respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of clients, ensuring the service is accessible to all. To work as part of a wider team which aims to deliver a high-quality frontline service keeping the safety of victims of sexual violence central to all processes

All applicants will be police vetted and subject to the Disclosure & Barring Scheme

Deadline for receipt of applications: 20 November 2020
Interviews are likely to be held on: 4 December 2020

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

Deadline for receipt of applications: 20th November 2020

Expected date for interviews : 4th December 2020

If you do not hear from us by 5th December, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Male Independent Sexual Abuse Adviser role profile please click here

Volunteering

We also have volunteer positions available. For more information, please click here.

Safeguarding

First Light has a commitment to safeguarding. Please see our attached policies on adult and child safeguarding, together with our policy on safer recruitment.

To read our Safer Recruitment policy please click here

To read our Safeguarding Children and Adults policy please click here