Job Vacancies

First Light are experiencing an increased demand for its services in light of the COVID-19 pandemic. As a result we have managed to secure additional funding to increase our capacity across the organisation.

As a growing organisation, we’re on the look-out for passionate, determined and committed people to join our award-winning team.

We consider our organisation to be a rewarding one for all individuals who are involved within it, and pride ourselves on our ambitious and nurturing nature.

You might want to join us because

  • We are considered experts in our field; we provide specialist support
  • We are a people focused organisation and consider it a privilege to meet, engage and support somebody at their moment of crisis
  • We are often the first people that somebody has told about violence or abuse – a responsibility we take extremely seriously
  • We listen, empathise and see people that use our services
  • We believe that people have a choice whether to engage with us. We will always respect their life choices
  • We encourage people to find their voice, empower them to make positive change in their lives and thrive in a positive future
  • We stand beside people, often advocating on their behalf to get better outcomes

We particularly welcome applications from people who share our vision, mission and organisational values. All of our staff have access to external supervision, and a range of support through the Employee Assistance Programme.

Current Vacancies

Trustee specialising in Finance / Accountancy

Salary: Unpaid – expenses reimbursed

Hours: Full board meetings six times per year, usually between 5pm and 7pm

We wish to recruit new members to join our seven strong governing body, the Board of Trustees. Trustees are responsible for leading the strategic direction of the charity. Their role is primarily governance, as the Senior Management team are responsible for the operational matters.

The successful candidate is likely to have experience of contributing to board or committee meetings and able to make a commitment to First Light and devote the necessary time. The full board meet six times a year, usually in the evening between 5.00pm – 7.00pm.

You will have strategic but sensitive leadership and authority, with the ability to innovate, to challenge assumptions and to contribute your views and experience. Ideally, the new Trustee will also have skills and experience in one or more of the following areas.

  • Financial Management and Planning
  • Commercial Business
  • Health & Safety

We are looking for Trustees who have:

  • integrity
  • a commitment to the organisation and its objectives
  • an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
  • a willingness to devote the necessary time and effort to their duties as a trustee
  • strategic vision
  • good, independent judgment
  • an ability to think creatively
  • willingness to speak their mind
  • an ability to work effectively as a member of a team

We are particularly keen to achieve a more diverse Board of Trustees and we welcome applications from all sectors of the community.

If you have the motivation and experience to help us make a difference to people’s lives, please send a brief overview outlining your interests and experience to Peter Leatherby HR Manager peter.leatherby@firstlight.org.uk .

Please note that a Disclosure Barring Service (DBS) check is required for this role. For an informal discussion about the role of Trustee, contact Lyn Gooding, Chief Executive, on 07918 552194 or Paul Mullin, Chair, on 07903 938672

To view the Trustee role profile please click here

Primary Care Support Coordinator

Salary: £18,500 per annum rising to £19,500 on successful completion of six month probationary period

Hours: 37.5 hours per week Monday to Friday 09:00 to 17:00 (may include Saturday mornings on a rota basis, with additional pay)

Holiday: 25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days per annum after 5 years

Contract: Fixed term 24 months

Base: Truro

An exciting opportunity has arisen to be part of a newly commissioned project Domestic Abuse and Sexual Violence service Primary Care Identification and Referral Pathway Intervention Recovery (DASV IRP) team.

First Light has partnered with Barnardo’s in Cornwall to deliver the county-wide Domestic Abuse and Sexual Violence Service – Safer Futures.   Safer Futures have been commissioned to deliver this exciting new service within the primary care settings.  We are seeking a passionate and dedicated professional to join our team to deliver this service across Cornwall.

The role of the Primary Care Support Coordinator will be to provide training and ongoing support to GP practices to enable primary care staff to effectively talk to their patients about domestic abuse and sexual violence.

The post holder will provide early identification to patients who may need specialist support and to set up a referral pathway from the surgery to the Safer Futures integrated service, who will undertake risk assessments, safety planning, provide emotional and practical support and referral to appropriate services.

The role involves working in partnership within a multi-agency framework, build and maintain effective relationships with GP practice teams, to deliver services and promote effective joint working and interventions for all those experience domestic abuse and sexual violence.

You will be joining a team of committed and inspiring individuals.  The successful applicants will have in-depth knowledge of domestic abuse and sexual violence and its impact on service users and their children, experience of working with people who have been impacted by domestic and/or sexual abuse and strong casework management skills.

Key to the success of this role is the use of advocacy and partnership working skills, be non-judgemental, with a sensitive approach and good understanding of how to meet complex needs of those affected by domestic abuse and sexual violence.

Candidates must also have knowledge of child and adult safeguarding procedures and an understanding and commitment to the Equality, Diversity & Human Rights agenda.

Additional Information

All applicants will be police vetted and subject to the Disclosure & Barring Scheme.

It is essential that you have a full driving licence and access to a car to travel within Cornwall.

Deadline for receipt of applications:  9:00am Monday 26th April 2021

Expected date for interviews : Tuesday 4th May 2021

If you do not hear from us by 30th April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Primary Care Support Coordinator role profile please click here

Community Team Leader

Pay Scale Information: Starting salary: £24,800. pa Subject to successful 6-month probation review:  £25,300. pa
Dependent upon previous experience or taking on additional roles and responsibilities where there is a clear service need and is affordable and authorised by the CEO = £26,000

Base: Cornwall – Helford House

Contract: Fixed term 2 years.

First Light has partnered with Barnardo’s in Cornwall to deliver the county-wide Domestic Abuse and Sexual Violence Service – Safer Futures.  We have an exciting opportunity for a full time Team Leader to join our growing and rapidly developing Community Team in Cornwall. This role provides day to day leadership and supervision for a team that is based within the community.

The post holder will lead a team and provide advice and guidance of safeguarding issues and information sharing concerns.  The post holder must ensure that there is a consistent delivery of services to service users, including risk assessments, safety planning, referrals into the integrated service and other agencies.

The role involves working in partnership within a multi-agency framework, build and maintain effective relationships with agencies across Cornwall, to deliver services and promote effective joint working and interventions for all those who experience domestic abuse and sexual violence.

The candidate will respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of clients, ensuring the service is accessible to all. To work as part of a wider team which aims to deliver a high-quality frontline service keeping the safety of victims of sexual violence central to all processes.

You will be joining a team of committed and inspiring individuals.  The successful applicants will have in-depth knowledge of domestic abuse and sexual violence and its impact on service users and their children, experience of working with people who have been impacted by domestic and/or sexual abuse and strong casework management skills.

Additional Information

All applicants will be subject to the Disclosure & Barring Scheme.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

Deadline for receipt of applications:  Monday 3rd May 2021

Expected date for interviews: Week Commencing 10th May 2021

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Community Team Leader role profile please click here

Helpline Response Team Advisor (evenings and weekends)

Salary: £17,550 per annum (time and a half after 5:00pm and all day Saturday) rising to £18,000 on successful completion of six month probationary period

Working hours: 37.5 hours per week (Monday to Friday, 13:00-21:00 and Saturday 09:00-17:00 – Saturday to be on a rota with  a day off in the week)

Holiday:25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days per annum after 5 years

Base: Truro

Contract: Fixed term 12 months

First Light won the Safer Cornwall seven-year contract to deliver Domestic Abuse and Sexual Violence Community services in Cornwall and the Isles of Scilly, in partnership with Barnardo’s.  We are now recruiting for a Helpline Response Team Advisor who will work for Cornwall and the Isles of Scilly, and this role will start as soon as possible following the recruitment process. First Light is deemed to be a critical service and as such there is no remote working available for this advertised role, instead we require all help line staff to work from its office base in Truro.

We are looking for people who are highly motivated, flexible and able to work unsupervised on a day to day basis.

The helpline provides a single point of contact and gateway for those who have experienced domestic abuse within Cornwall and ensures they are able to access appropriate services.  The Helpline Response Team provide a support and assessment service to domestic abuse victims by conducting telephone-based risk assessments, safety plans, information and advice as well as appropriate onward referrals within the domestic abuse and sexual violence pathways.  The post holder will be expected to receive referrals, input data and contact victims referred to the helpline by professionals, the public, the police and self-referrals, and provide a pro-active service to all victims of domestic abuse.

The post holder will effectively complete risk assessments, address immediate safety through safety plans, and provide information, advice and onward referral to ensure victims are supported to access services to which they are entitled.  The post holder will work closely with Case Coordinators and the High Risk IDVAs within First Light.

For an informal discussion, please contact Sam Campbell on 07585 157 176.

Deadline for receipt of applications:  9:00am Monday 19th April 2021

Interviews are likely to take place on:  27th April 2021

If you do not hear from us by 26th April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Helpline Response Team Advisor role profile please click here

MARAC* Independent Domestic Violence Advisor (IDVA)

*Multi Agency Risk Assessment Conference

Salary: £21,140 per annum

Working hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days per annum after 5 years

Contract: Permanent

Base: Launceston

First Light has partnered with Barnardo’s in Cornwall to deliver the county-wide Domestic Abuse and Sexual Violence Service – Safer Futures.  A full-time vacancy has arisen for a MARAC IDVA role on a permanent contract. We are looking for people who are highly motivated, flexible and able to work unsupervised on a day-to-day basis.

The successful applicant will join a well-established team of IDVAs who are based across the county in various multi-agency settings.   This particular post is to be based in Launceston covering the North of the County. You will be joining a team of other MARAC IDVAs who provide services to high-risk victims of domestic abuse across Cornwall.

The work of the MARAC IDVA is distinct in that they are responsible for assessing risk and delivering a service to High Risk victims and their families to increase their safety and reduce the risk that they and their children are experiencing. You will provide specialist support to the victim and family before, during and after the MARAC meeting to address the identified risks and co-ordinate the action plan. This normally involves supporting victims from the point of crisis and requires a pro-active response within a multi-agency setting.

Candidates will have sound knowledge of the impact of domestic violence on victims and children and experience of multi–agency working to support a victim’s safety and future development. It is expected that candidates will have experience of direct work with victims of domestic abuse at a crisis stage, of conducting risk assessments and of managing the safety planning process.

Candidates must also have knowledge of child and adult safeguarding procedures and an understanding and commitment to the Equality, Diversity & Human Rights agenda.

Additional Information

All applicants will be police vetted and subject to the Disclosure & Barring Scheme, and it is essential that you have the capability to travel within Cornwall.

This post is open to women only in accordance with the Equality Act 2010, part 1, schedule 9.

Deadline for receipt of applications:   9:00am Friday 16th April 2021

Interviews are likely to be held on:     Monday 26th April 2021

If you do not hear from us by 23rd April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the MARAC IDVA role profile please click here

Communications Officer

Salary: £21,140 rising to £22,200 on successful completion of 6 months probation

Hours: 37.5 hours per week Monday to Friday with flexibility to cover events during evenings and weekends

Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum (plus bank holidays)

Contract: Permanent

Base: To be negotiated

First Light is a charity supporting people in Cornwall, Devon and Wiltshire who have been affected by domestic abuse and sexual violence. We are independent of statutory agencies, including the Police, and every year we help thousands of men, women and children in the South West to lead safer lives, free from violence and abuse. We consider the organisation to be a rewarding one for all individuals who are involved within it, and pride ourselves on our ambitious and nurturing nature.

A full-time vacancy has arisen for a Communications Officer. We are looking for someone who is highly motivated, creative, flexible and able to work unsupervised on a day to day basis, to join our well-established team.

The successful applicant will work closely with the CEO, Grants & Trusts Fundraiser, Service Director, Managers and must be able to forge strong relationships with trustees, staff and volunteers.

The primary duty of this role is to be responsible for all marketing and communications activities, guiding the external voice and inspiring action to support the strategic objectives of the charity and increasing brand awareness across Cornwall and Isles of Scilly, Devon and Wiltshire.

You must be able to work flexibly across Devon, Cornwall and Wiltshire, and there is a requirement to have a full driving licence and access to a vehicle to travel across the south west as often as is required.

Additional Information : Please note due to current Government restrictions regarding COVID-19 most staff are working from home.

The successful applicant will subject to the Disclosure & Barring Scheme.

It is essential that you have a full driving licence and access to a car to travel.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

Deadline for receipt of applications :  5pm Friday 30th April 2021

Expected date for interviews : 12th May 2021

If you do not hear from us by 11th May, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Communications Officer role profile please click here

Director  of Governance and Compliance

Salary: £40,000 per annum

Working hours: 37.5 hours per week Monday to Friday 9:00 to 17:00 (plus out of hours on call duty manager rota during evenings and weekends)

Holiday: 25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days after 5 years.

Contract: Permanent

Base: Plymouth

We currently have an exciting new opportunity available, based at our Plymouth office as our Director of Governance & Compliance. In this newly created role, you will work closely with the Trustees, CEO, Service Director and Managers, and must be able to forge strong relationships with trustees, staff and volunteers.

The primary duty of this role is to ensure appropriate governance and compliance across the organisation, leading on key areas which include Health and Safety, Information Governance and Quality Standards.

The role will also be appointed as the Company Secretary and advise the Board of Trustees on matters of governance, compliance and charity law.

You must be able to work flexibly across Devon, Cornwall and Wiltshire, and there is a requirement to have a full driving licence and access to a vehicle to travel across the south west as often as is required. For an informal discussion about the role, contact Lyn Gooding, Chief Executive, on 07918 552194 or Paul Mullin, Chair of Trustees, on 07903 938672

Additional Information

Please note due to current Government restrictions regarding COVID-19 most staff are working from home.

The successful applicant will be subject to the Disclosure & Barring Scheme.

Deadline for receipt of applications:   5:00pm  Monday 5th April 2021

Interviews are likely to be held on:     Wednesday 14th April 2021

If you do not hear from us by 12th April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Director of Governance and Compliance role profile please click here

Helpline Team Leader

Salary: £24,800 per annum rising to £25,300 per annum on successful completion of a 6 month probationary period

Working hours: 37.5 hours per week Monday to Friday flexibly between 9:00 and 21:00

Holiday: 25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days after 5 years.

Contract: Permanent

Base: Truro

First Light has partnered with Barnardo’s in Cornwall to deliver the county-wide Domestic Abuse and Sexual Violence Service – Safer Futures.  We have an exciting opportunity for a full time Team Leader to join our growing and rapidly developing Helpline in Cornwall. This role provides day to day leadership and supervision for the Helpline team.

The post holder will be responsible for the day to day performance of the team, managing resources to meet the ever increasing number of calls into the service, the lead in crisis situations and provide advice and guidance of safeguarding issues and information sharing concerns with the team.  The post holder must ensure that there is a consistent delivery of services to service users, including risk assessments, safety planning, referrals into the integrated service and other agencies.

The Team Leader will provide advice, risk evaluation, support and information to all professionals working with victims of domestic abuse, for victims and survivors of domestic abuse and the general public.

The candidate will respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of clients, ensuring the service is accessible to all. To work as part of a wider team which aims to deliver a high quality frontline service keeping the safety of victims of sexual violence central to all processes

You will be joining a team of committed and inspiring individuals.  The successful applicant will have in-depth knowledge of domestic abuse and sexual violence and its impact on service users and their children, experience of working with people who have been impacted by domestic and/or sexual abuse and strong casework management skills.

Additional Information

Despite Government COVID restrictions there is no home working for this post. Instead all Helpline staff, including the Team Leader are required to work from Helford House, Threemilestone, Truro.

All applicants will be subject to the Disclosure & Barring Scheme.

Deadline for receipt of applications:   9:00 am  Monday 19th April 2021

Interviews are likely to be held on:     Wednesday 28th April 2021

If you do not hear from us by 27th April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Helpline Team Leader role profile please click here

Health Independent Domestic Violence Advisor (IDVA)

Salary: £21,140 per annum

Working hours: 37.5 hours per week Monday to Friday

Holiday: 25 days annual holiday entitlement per annum (plus bank holidays) rising to 30 days after 5 years.

Contract: Fixed term to June 2022

Base: RCHT Treliske (Truro) within the Safeguarding team

First Light has partnered with Barnardo’s in Cornwall to deliver the county-wide Domestic Abuse and Sexual Violence Service – Safer Futures.  A full-time vacancy has arisen for a Health IDVA role on a fixed term contract. We are looking for someone who is highly motivated, flexible and able to work unsupervised on a day-to-day basis.

The successful applicant will join a well-established team of IDVAs who are based across the county in various multi-agency settings.   This particular post is to be based at RCHT within the Safeguarding Team. You will be joining a team of other IDVAs who provide services to high-risk victims of domestic abuse across Cornwall.

Candidates will have sound knowledge of the impact of domestic violence on victims and children and experience of multi–agency working to support a victim’s safety and future development. It is expected that candidates will have experience of direct work with victims of domestic abuse at a crisis stage, of conducting risk assessments and of managing the safety planning process.

Candidates must also have knowledge of child and adult safeguarding procedures and an understanding and commitment to the Equality, Diversity & Human Rights agenda.

The work of the Health IDVA is distinct in that they will be part of the Cornwall & Isles of Scilly integrated service with a focus on supporting victims of domestic abuse within the Health response.

  • Candidates will raise awareness of the integrated service and domestic abuse and Sexual Violence to health practitioners as well as helping other services identify and respond to those experiencing domestic abuse.
  • Candidates will take referrals from clinicians in response to routine enquiry or other disclosure and provide a timely response.
  • Candidates will have an excellent understanding of domestic violence and its effects on women, men and children and of best practice within the health sector.
  • Candidates will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. This normally involves supporting victims from the point of crisis and requires a pro-active response within a multi-agency setting to provide a premium service to those assessed at highest risk but responding to all referrals whatever the risk level.
  • Candidates will use advocacy and partnership working skills both within the hospital setting and, in the community, to ensure victims are supported to access services to which they are entitled.
  • Candidates will provide emotional and practical support and information to victims including in relation to legal options, housing, health and finance.
  • Candidates will support the empowerment of the service user and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
  • Candidates will maintain accurate and confidential electronic case management records and contribute to monitoring for the service.
  • Candidates will need to be highly motivated, flexible and able to work unsupervised on a day to day basis.

Additional Information

All applicants will be police vetted and subject to the Disclosure & Barring Scheme, and it is essential that you have the capability to travel within Cornwall.

This post is open to women only in accordance with the Equality Act 2010, part 1, schedule 9.

Deadline for receipt of applications:   9:00 am  Friday 16th April 2021

Interviews are likely to be held on:     Monday 26th April 2021

If you do not hear from us by 23rd April, please assume you have been unsuccessful at this time. Unfortunately, due to the high volume of applications we receive, we will not be able to provide feedback to applicants who have not been shortlisted for interview.

To apply : Please complete both sections of the application form (see links below). Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack.

CVs will not be accepted.

For SECTION ONE of the application form please click here

For SECTION TWO of the application form please click here

For completion of our Equality and Diversity monitoring form (optional) please click here

To view the Health IDVA role profile please click here

Volunteering

We also have volunteer positions available. For more information, please click here.

Safeguarding

First Light has a commitment to safeguarding. Please see our attached policies on adult and child safeguarding, together with our policy on safer recruitment.

To read our Safer Recruitment policy please click here

To read our Safeguarding Children and Adults policy please click here