Crisis Support Worker (Bank staff)

Salary :

£41.20   per 12 hours on-call shift

£12.88   hourly rate for those hours attending a call out to the SARC and supporting a client through the forensic examination (minimum 4 hours)

£10.20    Per supervision session

£10.20     Per hour for attendance at team meetings

£10.20     Per hour to cover the SARC office when required

£10.20     Per hour for attendance at training / e-learning

£10.20     Per hour for delivering awareness sessions/SARC promotion

45p        Per mile for mileage (not including journey to and from SARC)

Hours : This will be a zero-hours contract with up to 8 (12 hour) shifts available each month, predominantly at weekends. Bank staff will be expected to cover at least two shifts per month.

Holiday : Holiday entitlement will be accrued per hours called out (and worked) at the SARC.  These will be calculated and added to your salary at a rate equivalent to 28 days per year on a monthly basis.

Base : Swindon

Contract : Permanent

application form – part one
application form – part two
Optional Equal opportunities form
Role profile

Our Crisis Support Workers are based at our Swindon and Wiltshire Sexual Assault Referral Centre (SARC), and their role is to provide essential frontline support to survivors of sexual assault. Working as a member of a small, dedicated team, you will provide on call services to victims of rape and sexual assault.

As a Crisis Support Worker (Bank staff) you will be given training to provide specialist trauma support within a forensically clean environment, supporting the victim, offering a forensic medical examination carried out by a trained Sexual Offence Examiner, and providing the victim with information for onward support services.

You will need to adhere to Forensic Capability Network procedures whilst in the SARC and may be required to provide a sample of your DNA for elimination purposes only. This sample will be stored confidentially by the police.  You will be exposed to highly sensitive information and your engagement should be within the context of a non-judgmental, supportive and confidential service.

Our successful candidate will need to be highly motivated, flexible and able to work unsupervised on a day to day basis. There may be a requirement to work outside of the set working hours due to length of time supporting a victim. A full clean driving license, use of a reliable car and business insurance is essential, as is the ability to reach the SARC from your home address within 1 hour from call-out time.

Key responsibilities:

  • To provide support and crisis management to individuals who have recently experienced rape or sexual assault who have reported to the police or who may not wish to report to the police
  • Establish a rapport with client (and family) in a short time frame creating a sense of calm in what can be stressful and upsetting circumstances
  • Assume responsibility for the client during examination and act wholeheartedly in their best interests, taking decisions to protect their wellbeing at all times.
  • To liaise with your on-duty Sexual Offence Examiner (SOE) on behalf of client. This may include assisting the Sexual Offence Examiner with collection of DNA and Early Evidence Kits (EEKs)
  • To maintain cleaning and Sterility Protocols.
  • With the client’s consent, make onward referrals to other services.
  • To consider Adult and Child Safeguarding issues and liaise with the Managers in accordance with Safeguarding Polices.
  • Attend regular team meetings, supervision sessions with a supervisor and essential training.
  • To undertake any training required for the post.

Essential requirements:

  • Level 2 Police Vetting will be required
  • DBS enhanced clearance will be required
  • Full driving licence and access to a car (with the ability to reach the SARC from your home address within 1 hour)

A comprehensive induction and training programme will be provided, and all staff have access to external supervision. This is a safe space in which employees can discuss the personal or emotional responses to any traumatic or difficult cases, to ensure their emotional and psychological wellbeing.

Added benefits:

  • Health and wellbeing resources including our Wellbeing group.
  • Access to our Employee Assistance Programme which includes a comprehensive telephone helpline available 24/7, offering information on medical, emotional and financial support.

Additional Information: The successful applicant will be subject to the Disclosure & Barring Scheme and police vetting. Please note that due to our policies regarding COVID-19, some staff may currently be required to work from home.

Deadline for receipt of applications: 09:00 Tuesday 7th June 2022

Expected date for interviews: Thursday 16th June 2022

If you do not hear from us by 15th June 2022, please assume you have been unsuccessful at this time.

To apply: Please complete both sections of our application form that can be found at the top of this page and email to hr@firstlight.org.uk . Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can ring 03458 121212 to request an application pack. Due to Safeguarding requirements we are unable to accept CVs.