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Swindon Support Coordinator – Maternity Cover – Part Time

Positions available: 1
Salary: £24,467 increasing to £24,853 on successful completion of probation.
Hours: 22.5 hours per week
Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays
Base: Swindon, hybrid working available when training complete
Contract: fixed term until 31st July 2025
Key responsibilities:
  • Support recent or non-recent survivors of rape or sexual abuse who wish to access the Swindon and Wiltshire ISVA (Independent Sexual Violence Advisor) service
  • Support the delivery of the Trauma Stabilisation Programme for all clients who are within and outside of the Criminal Justice process seeking support
  • Maintain survivor engagement for adults and children in the Criminal Justice System process until the client is allocated ISVA
  • Maintain effective communication between Sexual Assault Referral Centre (SARC) and ISVA services
  • Support a victim through the referral pathway from crisis to recovery
  • Ensure that the victim feels supported, listened to and believed
  • Be the nominated case lead and point of contact for the victim to allow smooth transition from SARC to other services
  • Support the safety planning, monitor risk (including escalation to high risk and safeguarding concerns)
  • Broker recovery support packages (recovery programs, therapy, peer support, onward referral)
  • Confirm clients are seen by aftercare services and collect feedback from partner agencies
  • Signpost/refer and broker access to information advice and support.
  • Provide the continuity of support to all victims who have not been assigned a front-line support worker
  • Maintain accurate and confidential electronic case management records and contribute to monitoring for the service
  • Continually assess and regularly review the victim risk and needs and use a Trauma informed Approach to keeping victims and their families safe
  • Manage and review own case load ensuring the service is user centred, cost effective, efficient and responsive to the needs of clients and professionals
  • Provide support using a range of communication modes such as telephone, WhatsApp, Text, E-mail, or face to face at the Swindon SARC office.
Essential requirements:
  • Literacy skills and experience working with databases
  • Evidence of IT and Computer Literacy Skills
  • Act with integrity and respect when working with all clients, agencies and individuals
  • Understanding the principles of risk assessment, safety planning and risk management for victims of sexual abuse and their children
  • Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues.
Additional Information: If you are shortlisted for interview you will be subject to a social media check as part of our Safer Recruitment process. Any potential future offer of employment will be contingent on the satisfactory result of this social media check, conducted by a third party organisation. The successful applicant will also be subject to a Disclosure & Barring check as part of our Safer Recruitment process. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.
Deadline for receipt of applications: 09:00 Monday 15th July 2024
Expected date for interviews: Monday 29th July 2024
If you do not hear from us by Friday 26th July 2024, please assume you have been unsuccessful at this time. We reserve the right to withdraw the advert early for the right candidate, so we encourage early applications.

Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete application form below. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email [email protected] or ring 03458 121212 to request an application



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