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Newsletter – April 2020

A note from Lyn Gooding – First Light CEO

I write this message on World Health Day and so I wanted to take this opportunity to extend our very grateful thanks to all those working in the NHS and other frontline services who are helping to support the unwell and vulnerable. Their selfless acts of placing themselves in harm’s way to help others is a clear example of the dedication and compassion that exists in our society today.

For my part, I am honoured to be able to lead and represent such a committed workforce who make up First Light. Our team have quickly adapted and embraced new technology, ensuring those who are affected by domestic abuse and sexual violence are still able to access the necessary support they need.

Never more than now have the services of First Light been so desperately needed. The present lockdown brought about as a result of the COVID-19 outbreak has brought out the best and worst in people.

While we witness those who are sacrificing their own health to protect the lives of others we are also witnessing an increased risk of violence and abuse, which is why the support we receive from our partners, volunteers and donors matters now more than ever.

On behalf of everyone at First Light I would like to thank you all for your continued support, we are letting people know they are not alone, they don’t need to suffer in silence as we are here to help protect and keep people safe.

Take care and stay safe



Please see below for the current vacancies posted to the First Light website. Please visit our vacancies page for more information, an application form and role profile. Alternatively, you can ring 03458 121212 to request an application pack.
CVs will not be accepted.

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Helpline Response Team Advisor
Truro, Cornwall

First Light won the Safer Cornwall seven-year contract to deliver Domestic Abuse and Sexual Violence Community services in Cornwall and the Isles of Scilly, in partnership with Barnardo’s. First Light are now recruiting for a Helpline Response Team Advisor who will work for Cornwall and the Isles of Scilly. This role will start as soon as possible following the recruitment process. We are looking for people who are highly motivated, flexible and able to work unsupervised on a day to day basis.

The helpline provides a single point of contact and gateway for those who have experienced domestic abuse within Cornwall and ensures they are able to access appropriate services. The Helpline Response Team provide a support and assessment service to domestic abuse victims by conducting telephone-based risk assessments, safety plans, information and advice as well as appropriate onward referrals within the Domestic Abuse and Sexual Violence pathways. The post holder will be expected to receive referrals, input data and contact victims referred to the Helpline by professionals, the public, the police and self-referrals, and provide a pro-active service to all victims of domestic abuse.

The post holder will effectively complete risk assessments, address immediate safety through safety plans, and provide information, advice and onward referral to ensure victims are supported to access services to which they are entitled. The post holder will work closely with case coordinators and the High Risk IDVAs within First Light.

Male Engagement Coordinator/Crisis Worker
Swindon & Wiltshire SARC

The Swindon and Wiltshire Sexual Assault Referral Centre (SARC) are seeking a new staff member to take on the role of Male Engagement Coordinator and Crisis Worker. This is a new post, which requires an individual who understands the barriers males face when accessing support following a sexual assault.

The post holder must be passionate and enthusiastic about male clients accessing the SARC and will seek to improve engagement with the service via all channels available.

Shop AmazonSmile and support us  

When you shop online at Amazon, you can now support First Light by choosing to start at  

Simply select First Light as the charitable organisation you’d like to support and Amazon will donate 0.5% of the net purchase price to us.

AmazonSmile is the same as Amazon and has all the same products at the same price.