Samaritans

• Listen to you and help you talk through concerns, worries, and troubles
• Space to be yourself
• Won’t tell you what you should do
• 116 123
• jo@samaritans.org
• Samaritans | Every life lost to suicide is a tragedy | Here to listen

SHOUT

• Free and confidential 24/7 text service for anyone struggling to cope
• Text SHOUT to 85258
• Shout: the UK’s free, confidential and 24/7 mental health text service for crisis support | Shout 85258 (giveusashout.org)

Swindon Intensive Mental Health Team (Crisis)

• Professional Referrals ONLY
• 01793 836820
• Swindon Intensive Service 
  Sandalwood Court 
  Highworth Road 
  Swindon    
  SN3 4WF  

Papyrus HOPELINEUK (up to age 35)

• Confidential suicide prevention advice line for yourself, or to get advice for somebody you know
• 0800 068 41 41
• pat@papyrus-uk.org
• Text 88247

Refuge

• 24-hour National Domestic Abuse Helpline
• Online ‘chatbot’
• 0808 2000 247
• Homepage – National Domestic Abuse Helpline (nationaldahelpline.org.uk)

SDASS (formerly SWA)

• Designed to empower and protect, ensuring you never have to face challenging situations alone
• 01793 610 610

The Bridge SARC

• 0117 342 6999
• 24/7 contact
• About us – The Bridge (thebridgecanhelp.org.uk)

MSI Reproductive Choices

• Provide NHS and private reproductive healthcare services through network of clinics across England
• Providing NHS-funded and private abortion and vasectomy care for over 40 years
• MSI Reproductive Choices UK – Your Choice, Our Support (msichoices.org.uk)

Beyond the Streets

• Working alongside and on behalf of women who sell sex, with a vision to see a world where people are free from sexual exploitation
• Those in prostitution have option to pursue genuine alternatives, free from constraints such as poverty, drug dependency, and abuses of vulnerability
• UK charity working to end sexual exploitation | Beyond The Streets

Sibling Sexual Abuse

• Mission is to empower survivors by offering comprehensive resources, fostering understanding, and promoting healing from trauma of sibling sexual abuse

Home | Sibling Sexual Abuse (siblingsexualabusesupport.org)

Lucy Faithfull Foundation

• Protect children by working with people who pose sexual risk and diverting them from causing harm
• Support individuals and families who have been affected by abuse
• Help professionals who work with families to create safer environments for children
• 0808 1000 900
• Live chat – Stop It Now
• The Lucy Faithfull Foundation – Stop it now! – secure email
• Lucy Faithfull Foundation | Preventing Child Sex Abuse

Shore Space

• Anonymous advice and support to help you or someone you know manage worrying thoughts and learn more about living safely online and offline
• Home – Shore (shorespace.org.uk)

5waves

• Worldwide Awareness Voice Education and Support around sibling sexual trauma
• 5waves | Confronting & Healing Sibling Sexual Trauma

Sibling Sexual Trauma

• Home | Sibling Sexual Trauma

4Kelly

• If you are experiencing anxiety, depression, or other mental health difficulties, we are here to help you, even if you have not been formally diagnosed
• Here not only for the service user, but for family and friends also
• 01793 200 710
• The Kelly Foundation – Find Help (4kelly.org)

Mind Support Line

• Safe space to talk about your mental health
• 0300 102 1234
• Monday-Friday, 09:00-18:00 (except bank holidays)

The Survivors Trust – Shame&Guilt

• Shame & Guilt – TST (tstresources.org)

Rape Crisis – Self-Blame

• Self-blame | Rape Crisis England & Wales

The Mix

• Support Chat
• Judgement-free zone to get and give advice within a group
• Sunday-Thursday, 8-9:30pm
• General Chat
• Light-hearted chat for fun, distraction, and chance to unwind
• Crisis Messenger
• 24/7 service
• Counselling Services
• (Under 25) Get Support – The Mix

SANEline

• National out of hours MH helpline offering specialist emotional support, guidance, and information to anyone affected by mental illness
• 0300 304 7000
• 4pm-10pm, 7 days a week
• SANEline services – SANE

National Suicide Prevention Helpline UK

• Compassionate and understanding lifeline for those grappling with their mental wellbeing or thoughts of suicide
• 0800 689 5652
• 6pm to midnight, 7 days a week
• National Suicide Prevention Helpline Uk » Home (spuk.org.uk)

Campaign Against Living Miserably (CALM)

• Suicide prevention helpline
• Can’t see a way forward
• Lost someone to suicide
• Worried about someone
• 0800 58 58 58
• 5pm to midnight, 7 days a week
• Webchat Service
• Suicide prevention helpline | Campaign Against Living Miserably (CALM) (thecalmzone.net)

Calm Harm App

• Free app that helps you manage or resist the urge to self-harm
• Home – Calm Harm App (stem4.org.uk)

Young Minds

• Support for young people and concerned adults
• Parent Helpline/Web Chat – 0808 802 5544, Monday-Friday, 9:30-4pm.
• Self-Harm: Self-harm | Advice for young people | Get help | YoungMinds
• YoungMinds | Mental Health Charity For Children And Young People | YoungMinds

Beat

• Helplines for adults and young people offering support and information about eating disorders
• Web Chat
• Email Support – help@beateatingdisorders.org.uk
• Peer Support Groups
• 0808 801 0677 – Monday-Friday, 3-8pm.
• I need support now – Beat (beateatingdisorders.org.uk)

SMASH Youth Project

• 1-2-1 wellbeing mentoring
• 9-16 years old
• Build resilience, motivation, and self-confidence by offering 12 weeks of 1-2-1 mentoring sessions with a wellbeing mentor
• NEET Mentoring
• 15-25 years old of NEET status
• Mentoring service that provides personalised support to people with barriers and challenges
• ATLAS Group Mentoring
• 9-16 years old
• Relational approach to mentoring, encouraging young people to explore sense of identity and promotes wellbeing in holistic space
• Street Based Mentoring
• Seeks to connect with young people in spaces and places of their choosing, often out and about in local communities
• Mentoring – Smash Youth Project

Wiltshire CYP Emotional Wellbeing Service

• Provide support, advice, and practical tips, aiming to help transform young people’s lives and face challenges of emotional health difficulties
• 0300 247 0090
• cypewteam@hcrgcaregroup.com
• Home – Wiltshire Children and Young Peoples Emotional Wellbeing Service (onyourmind.org.uk)

Kooth (11-25)

• Digital mental health service providing online mental health counselling and chat services with qualified professionals
• Weekdays 12-10pm, Weekends 6-10pm
• Home – Kooth

NHS Talking Therapies for Anxiety and Depression (formerly IAPT)

• Self-referrals, community/voluntary service referrals, primary care referrals, secondary care referrals
• Talking Therapies (previously known as Improving Access to Psychological Therapies) :: Avon and Wiltshire Mental Health Partnership NHS Trust (awp.nhs.uk)

Ipsum (Paid)

• Offer a range of therapeutic interventions including talking therapies, Music and Art
• 01793 695 405
• IPSUM Swindon

Willows (Paid)

• Listen to what you say, how you are feeling and together find a way to quieten troubling thoughts and reactions
• 01793 426 650
• Counselling | Willows Counselling Service

Barnardo’s

• Swindon and Wiltshire Phoenix Project
• Therapeutic Recovery Support and counselling to CYPs
• 07783 847574
• swindonandwiltshirephoenixproject@barnardos.org.uk
• Monday-Friday, 9-5pm
• Swindon and Wiltshire Phoenix Project | Barnardo’s (barnardos.org.uk)
• Swindon Safer Streets
• Targeted group work across schools in Swindon focusing on healthy relationships, keeping safe, consent, and safety online
• 07783 874574
• Monday-Friday, 9-5pm
• Swindon Safer Streets | Barnardo’s (barnardos.org.uk)

Lotus Holistic Counselling (Paid)

• Works with vast range of mental health challenges including ADHD, depression, anxiety, OCD, self-harm, suicide ideation, and neurodivergence with adults and children
• In person at office in Royal Wootton Bassett or online via Zoom/Whatsapp
• Lotus Holistic Counselling | person centered counselling

On Trak Counselling

• Counsellling service for young people living in the borough of Swindon who, at the time of referral, are experiencing minor to moderate mental health problems that are likely to respond positively to -talk-based’ therapies
• 14-19 years
• SEND Local Offer | Swindon Borough Council

Safeline

• Dedicated service for men and boys in England and Wales affected by sexual violence and abuse and those who support them
• 01926 402 498
• Monday-Friday, 9-5pm
• 0808 800 5005
• Monday-Friday, 9-8pm
• Saturday-Sunday, 10-2pm
• Text Support: 07860 065187
• Live Chat function
• National Male Survivor Helpline and Online Support Service – Safeline – Believe in you – Surviving sexual abuse & rape

SurvivorsUK

• Support male and non-binary survivors of sexual violence, provide counselling, practical help and community on your healing journey
• Here for loved ones, professionals, and survivors who think service is the right fit for them
• SurvivorsUK | We challenge the silence to support sexually abused men

Men’s Advice Line

• Here to support men experiencing domestic abuse
• Friendly and professional advisors on the phone, email, or webchat
• 0808 801 0327
• Domestic Abuse Helpline for Men | Men’s Advice Line UK (mensadviceline.org.uk)

ManKind initiative

• Provide support and services to male victims of domestic abuse
• 01823 334 244
• mankind.org.uk

Galop

• Team with decades of experience in supporting LGBTQIA+ people who are victims of domestic abuse, sexual violence, hate crime, conversion therapies, honour-based abuse, forced marriage, and other forms of abuse
• 0800 999 5428
• help@galop.org.uk
• Webchat
• Monday-Thursday 10am-8pm (excluding bank holidays)
• Fridays 10am-4pm (excluding bank holidays)
• Galop – the LGBT+ anti-abuse charity

MindOut

• Online Support Live Chat that is confidential, non-judgemental and anonymous
• Open Monday-Wednesday, 3-5pm
• Online Support – MindOut LGBTQ Mental Health Service

Switchboard

• Can discuss anything related to sexuality and gender identity, whether it’s sexual health, relationships, or just the way you’re feeling
• 0800 0119 100. Open 10am-10pm everyday
• Webchat
• hello@switchboard.lgbt
• Homepage | Switchboard

Swindon Transgender Support Group

• Exists in order to provide information and help to those who are either confused about gender or who are simply looking for a safe and friendly environment in which to ‘dress’ regardless of age, gender, sexuality, disability, religion, ethnicity
• Swindon TG Group (swindon-tg-group.yolasite.com)

Scope UK

• Helpline provides free, independent, and impartial advice and support on issues that matter to disabled people and their families
• Monday-Friday, 9-6pm
• Saturday 10am-6pm
• 0808 800 3333
• helpline@scope.org.uk. 
• Helpline | Disability charity Scope UK

Barnardo’s Wiltshire Short Breaks and Positive Activities Service

• Group-based short breaks throughout Wiltshire for disabled children aged 6-18
• Offer term-time youth clubs (13–18-year-olds)
• Social clubs for young people on the autism spectrum (8–18-year-olds)
• 07783 847574
• wiltshireshortbreaks@barnardos.org.uk
• Wiltshire Short Breaks and Positive Activities service | Barnardo’s (barnardos.org.uk)

FearFree

• Work to break the cycle of domestic abuse and sexual violence
• Domestic Abuse – FearFree

Swindon Domestic Abuse Support Services

• Services designed to empower and protect, ensuring you never have to face challenging situations alone
• Recovery Toolkit
• Route 66
• 24-hour helpline always answered by trained advisor
• 01793 610 610
• Swindon Domestic Abuse Support | Swindon Women’s Aid, SWA (swadomesticabuse.org)

Refuge

• 24-hour National Domestic Abuse Helpline
• Online ‘chatbot’
• 0808 2000 247
• Refuge, the largest UK domestic abuse organisation for women

Men’s Advice Line

• Here to support men experiencing domestic abuse
• Friendly and professional advisors on the phone, email, or webchat
• 0808 801 0327
• Domestic Abuse Helpline for Men | Men’s Advice Line UK (mensadviceline.org.uk)

NAPAC

• Supporting recovery from childhood abuse
• Monday-Thursday 10-9pm
• Friday 10-6pm
• 0808 801 0331
• NAPAC – Supporting Recovery From Childhood Abuse

We Stand

• Stand with families impacted by child sexual abuse
• Here for your family when you need us most
• 0800 980 1958
• We Stand

Restitute

• Support people who care for survivors of sexual or violent crime
• Restitute – Supporting third party victims of crime

Swindon Housing Support

• 01793 445 503
• 01793 466 451 (OOH)
• housing@swindon.gov.uk
• hoptions@swindon.gov.uk

Wiltshire Tree House

• Support children and young people who have been affected by death of someone important to them
• admin@wiltshiretreehouse.org.uk
• Wiltshire Tree House – Bereavement support for children and young people in Swindon and Wiltshire

Change Grow Live

• Personalise your care to help you achieve your goals
• Change Grow Live | Charity | We can help you change your life

Alcoholics Anonymous

• Find a Meeting | Alcoholics Anonymous – Great Britain (alcoholics-anonymous.org.uk)

Gamblers Anonymous

• Gamblers Anonymous England, Wales and Ulster

Nelson Trust

• Residential Rehabilitation Treatment
• 4 dedicated residential houses support up to 44 people at any one time to achieve abstinence from substance misuse
• Residential Rehabilitation Treatment – The Nelson Trust

Wiltshire Together

• Let’s you find or share information on community activities, events, and volunteering opportunities across Wiltshire
• Wiltshire Together – Wiltshire Together

Side by Side

• Mind’s online community to listen, share, and be heard
• Home – Side by Side (mind.org.uk)

Unseen

• Provide safehouses and support in the community for survivors of trafficking and modern slavery
• About Us – Unseen (unseenuk.org)

Medaille Trust

• Moving On Project provides long-term, community-based support to men and women affected by or at risk of human trafficking and modern slavery
• Professional referrals
• Helping victims of Modern Slavery and those exploited by Human Trafficking (medaille-trust.org.uk)

Karma Nirvana

• Working to end Honour Based Abuse
• Honour Based Abuse Helpline
• 0800 5999 247
• Monday-Friday, 9-5pm
• Karma Nirvana

Dahlia Project

• Therapeutic Support Groups and Individual Counselling
• NHS FGM Clinics
• Additional Support and Advocacy
• Post-therapy Empowerment Sessions
• Community Workshops
• dahlia porject website

Swindon Carers

• Helps people to access support they are entitled to as a carer so they can look after own wellbeing, living a healthy, fulfilling life alongside their caring role
• Home – Swindon Carers Centre – Supporting Carers in Swindon