Understanding the Victims' Code: Your Rights as a Victim of Crime in England and Wales

The Code of Practice for Victims of Crime in England and Wales, commonly known as the Victims’ Code, sets out the minimum standards that must be provided to victims of crime by organisations (referred to as service providers) in England and Wales.

It ensures that victims are treated in a respectful, sensitive, and professional manner, without discrimination of any kind.

Who is a Victim?

According to the Code, a victim is:

“A person who has suffered harm, including physical, mental or emotional harm or economic loss which was directly caused by a criminal offence.”

This includes:

  • Close relatives of a person whose death was directly caused by a criminal offence.
  • Parents or guardians of victims under 18.
  • Businesses or organisations (in some cases).

Your Rights Under the Victims’ Code

As a victim of crime, you have 12 key rights:

  1. To be able to understand and to be understood
    You must be given information in a way that is easy to understand, with access to interpretation or translation services if needed.

  2. To have the details of the crime recorded without unjustified delay
    The police must record the crime promptly and support you through any statements or interviews.

  3. To be provided with information when reporting the crime
    You should receive written confirmation and details about the criminal justice process.

  4. To be referred to services that support victims and have services tailored to your needs
    You are entitled to a needs assessment and referral to appropriate support services.

  5. To be provided with information about compensation
    You should be informed about your eligibility for compensation and how to apply.

  6. To be provided with information about the investigation and prosecution
    You must be kept updated on the progress of the case, including arrests, charges, and bail conditions.

  7. To make a Victim Personal Statement
    You can explain how the crime has affected you, which may be considered during sentencing.

  8. To be given information about the trial, trial process and your role as a witness
    You should be informed about court proceedings and supported if you are required to give evidence.

  9. To be given information about the outcome of the case and any appeals
    You have the right to know the result of the trial and any subsequent appeals.

  10. To be paid expenses and have property returned
    You may be reimbursed for certain expenses and have your property returned when appropriate.

  11. To be given information about the offender following a conviction
    You can receive updates about the offender’s status, including release dates.

  12. To make a complaint about your rights not being met
    If you feel your rights under the Code have not been upheld, you can make a formal complaint.

For more information please go to the .gov.uk website.

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